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Jake Kaplan's Land Rover Warwick - Service Center

Warwick, RI

4.8
346 Reviews

346 Reviews of Jake Kaplan's Land Rover Warwick - Service Center

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April 30, 2018

Brought my car in to have diesel fluid changed. I brought my car into Mike in service. Mike is thorough. Attentive. Gracious. He gave me a couple of options. Informed me and I was able to drop my ca More

by Windsor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
April 29, 2018

Excellent customer service I am always pleased when I visit Jake Kaplans. I am warmly greeted at the door and assisted immediately. They answer my questions and complete servi More

by Ginger Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
April 18, 2018

Mike is the man! I have owned Jaguars since 2003 and have utilized three dealerships for service and I can attest that no other Jaguar service department or personnel More

by Scott W. Holmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike C. - Service
April 06, 2018

Easy and pleasant Everyone is friendly and professional. They all took the time to chat making the process personal versus you just being a number. Very much apprecia More

by pdisegna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara
April 06, 2018

Laurie & Barbara are the best I just want to thank both Laurie & Barbara for going above & beyond in making my service visit a pleasant experience. From the appointment to the deli More

by Jean Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie, Barbara
March 31, 2018

Superb Service! Barbara Allen is the best service advisor that I have ever encountered. She is professional, courteous, respectful, and efficient. The experience surp More

by SuzanPerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Allen
March 29, 2018

Excellent car care Routine annual care done well. Comfortable waiting area. Recommend highly for sales and/or service. I have been using this dealership for thirty six y More

by Jagdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael (service)
March 20, 2018

Services Great service you did for us Barbara on our 2017 XE Jaguar. Thank you very much for the loaner car.See you next time. Thank you More

by RON123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara
March 17, 2018

Service I called Mike in service about an issue I was having with my tire. He was able to accommodate the time I needed which I know was difficult because it More

by jtc224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service
March 08, 2018

Great Service Department Had a tire issue with my Jaguar XF and Mike in the service department made sure that it was handled in a prompt manner and were extremely helpful in f More

by jaguar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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