Jake Kaplan's Land Rover Warwick - Service Center
Warwick, RI
346 Reviews of Jake Kaplan's Land Rover Warwick - Service Center
Brought my car in to have diesel fluid changed. I brought my car into Mike in service. Mike is thorough. Attentive. Gracious. He gave me a couple of options. Informed me and I was able to drop my ca I brought my car into Mike in service. Mike is thorough. Attentive. Gracious. He gave me a couple of options. Informed me and I was able to drop my car off, was called promptly w an estimate. Job was done quickly and effectively. I appreciate Mikes sincere efforts to please the customer. Thank you. More
Excellent customer service I am always pleased when I visit Jake Kaplans. I am warmly greeted at the door and assisted immediately. They answer my questions and complete servi I am always pleased when I visit Jake Kaplans. I am warmly greeted at the door and assisted immediately. They answer my questions and complete service within the estimated time frame. A clean courtesy car is always available and my car is returned to me handwashed after service. More
Mike is the man! I have owned Jaguars since 2003 and have utilized three dealerships for service and I can attest that no other Jaguar service department or personnel I have owned Jaguars since 2003 and have utilized three dealerships for service and I can attest that no other Jaguar service department or personnel stack up to Mike at Kaplan. I hope you pay him well because he's worth it! More
Easy and pleasant Everyone is friendly and professional. They all took the time to chat making the process personal versus you just being a number. Very much apprecia Everyone is friendly and professional. They all took the time to chat making the process personal versus you just being a number. Very much appreciated More
Laurie & Barbara are the best I just want to thank both Laurie & Barbara for going above & beyond in making my service visit a pleasant experience. From the appointment to the deli I just want to thank both Laurie & Barbara for going above & beyond in making my service visit a pleasant experience. From the appointment to the delivery back to my house it was seemless. Thank you very much! More
Superb Service! Barbara Allen is the best service advisor that I have ever encountered. She is professional, courteous, respectful, and efficient. The experience surp Barbara Allen is the best service advisor that I have ever encountered. She is professional, courteous, respectful, and efficient. The experience surpassed my expectations and is very much appreciated! I am very impressed with your service department! Thank You!!! Susan Perry More
Excellent car care Routine annual care done well. Comfortable waiting area. Recommend highly for sales and/or service. I have been using this dealership for thirty six y Routine annual care done well. Comfortable waiting area. Recommend highly for sales and/or service. I have been using this dealership for thirty six years. More
Services Great service you did for us Barbara on our 2017 XE Jaguar. Thank you very much for the loaner car.See you next time. Thank you Great service you did for us Barbara on our 2017 XE Jaguar. Thank you very much for the loaner car.See you next time. Thank you More
Service I called Mike in service about an issue I was having with my tire. He was able to accommodate the time I needed which I know was difficult because it I called Mike in service about an issue I was having with my tire. He was able to accommodate the time I needed which I know was difficult because it was a busy day. This is not the first time he has gone out of his way for me. He continuously does and Mike and the service department are one of the main reasons I continue to go to Jake Kaplans More
Great Service Department Had a tire issue with my Jaguar XF and Mike in the service department made sure that it was handled in a prompt manner and were extremely helpful in f Had a tire issue with my Jaguar XF and Mike in the service department made sure that it was handled in a prompt manner and were extremely helpful in fixing my vehicle. More