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Jake Sweeney Buick GMC

Lebanon, OH

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136 Reviews
Bill DeLord Buick GMC helps keep Ohio moving. We are a family-owned and operated dealership. We serve the cities of Lebanon, Cincinnati, Middletown and the surrounding communities. We typically keep around 200 combined New and Used vehicles at our Buick GMC Dealership in stock to ensure you have adequate selection. For your financing needs, we have a dedicated Finance team who works with many local and national banks and lenders. We will work hard to secure the funds you need for your next vehicle purchase. Financing here is easy and convenient. Give our finance team a call at (513) 282-3561 to go over your scenario or click the button on the left to access our secure finance form. When you arrive at our Service Department, you will find the accommodations clean and well-lit. We have complimentary Wi-Fi internet access, HD TV, free refreshments and coffee, and comfortable chairs! We are a huge facility with 18 Service bays so we can meet your needs in a timely manner. We have a courtesy shuttle to take you to your home or office until your work is completed. For extended work orders, alternate transportation is available.
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917 Columbus Ave

Lebanon, OH

45036

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Showing 136 reviews

July 25, 2017

Excellent Service! Wonderful Staff I worked with Tom K to find my new Buick Regal and I love it! The staff was so helpful in finding the right vehicle for me and walking me through all More

by davidp017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Butsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kohls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2017 -

Jake Sweeney Buick GMC responded

Thanks for your kind words. It was a pleasure to serve you. Please do not hesitate to contact me personally if there is anything you need. Bill DeLord

June 13, 2017

2017 Buick Enclave successful Wonderful dealership, drove over 2 hours to the dealership to look at a car listed on car gurus.com. Found the perfect fit for our family. Ron Morri More

by Buick owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill DeLord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Butsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2017 -

Jake Sweeney Buick GMC responded

Hi Bruce, Thank you so much for the kind words! I'm glad we made the trip worth your while! Please feel free to contact me anytime! Ron M. Sales Consultant

Jun 14, 2017 -

Jake Sweeney Buick GMC responded

Thanks for he kind words about your experience. Our motto is " Definitely Worth the Drive". It is great to see that we have made good on our promise. Please contact Ron or myself if there is anything you need. Bill DeLord

May 17, 2017

Buying my 2017 Buick Enclave CXL at Bill DeLord Buick GMC I had the pleasure of working with Redi Shehu to purchase my new Enclave. Absolutely everything was ready and spotless when I arrived. The transacti More

by BR549
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Butsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Redi Shehu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2017 -

Jake Sweeney Buick GMC responded

Thank you for the great feedback on you experience with Redi. He really works hard to make his customers completely satisfied. Call us anytime for assistance in satisfying any of your automotive needs. Bill DeLord

May 18, 2017 -

Jake Sweeney Buick GMC responded

Thank you so much! It was a pleasure meeting with you! Please keep in touch and if you have any questions please give me a call any time! Redi S. Sales Consultant

May 04, 2017

Great car, great deal, great salesman They had the car that we wanted for a good price. The salesman (Redi) was very helpful and we got the deal done in ~ 2 hours (test drive, trade-in eva More

by Lyks_cars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill DeLord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Perron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Butsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Redi Shehu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2017 -

Jake Sweeney Buick GMC responded

I am very happy that you are happy! Redi prides himself on making the purchase experience as pleasant as possible. We appreciate your business. Bill DeLord

April 16, 2017

Redi Shehu Just bought a new 2016 Buick Enclave from Redi. He was so patient with me and made the whole car shopping experience a breeze! He knew all the ends an More

by lksackst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Redi Shehu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2017 -

Jake Sweeney Buick GMC responded

I am glad you had the opportunity to work with Redi for your purchase. Thank you for allowing us to earn your business. Bill DeLord

April 13, 2017

Redi was fantastic to work with. Tonight I purchased a 2014 GMC Sierra 1500 from Redi. He was able to work with me on a great deal for the truck. Redi had all of the paperwork set up More

by Saporito09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Redi Shehu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2017 -

Jake Sweeney Buick GMC responded

We are very appreciative of your kind words about Redi and your buying experience. Thank you for allowing us to serve you. Bill DeLord

March 25, 2017

Redi Shehu has sold me 3 cars now. The experience has been enjoyable each and every time. He is very personable and I feel like he truly tried to find me the b More

by huskerbuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Butsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Redi Shehu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2017 -

Jake Sweeney Buick GMC responded

Thank you so much for the kind words. Redi is very thorough and considerate when he sells a car or truck. We strive to constantly improve with every customer contact. Bill D.

March 16, 2017

Completely satisfied Redi made the whole experience exceptional. He was extremely helpful and knowledgable. We went in for a test drive and drove a new car home. Redi w More

by Linda Miller Lanier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Redi Shehu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2017 -

Jake Sweeney Buick GMC responded

Thanks for the great review. My greatest measurement of success is when our customers are happy. Redi does a fine job and both he and I will be here if you have any questions or require our assistance. Bill DeLord

March 13, 2017

Exceptional Customer Service When we left the house that morning, we knew we were coming home with a new Buick. The only question, was where would we purchase it. We had previousl More

by Lenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Butsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2017 -

Jake Sweeney Buick GMC responded

Thank you Lenny and Beverly for your kind words about your experience purchasing a Buick Enclave from Bill Delord Buick, GMC, Cadillac in Lebanon, Ohio. Feel free to stop anytime to use our car wash and say hello to everyone. You are great blessing to me personally and if there is anything we can do for you, please let us know. Thank you again. Tim L.

Mar 14, 2017 -

Jake Sweeney Buick GMC responded

Lenny: It was a pleasure doing business with you. Thank you so much for the coin. It is on my desk to remind me everyday of how "service" to others is so important. BD

February 23, 2017

Great used vehicle purchase experience Thanks Tom K.. We had a great low pressure experience.. The process from online to delivery was exceptional.... Appreciate the quick and easy way of d More

by bpage66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Butsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kohls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2017 -

Jake Sweeney Buick GMC responded

Thank you for your kind words. I really appreciate the feedback. Tom and Steve work very hard to make our customers completely satisfied. We look forward to taking care of you throughout the course of your ownership. Bill DeLord

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