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Jake Sweeney Chrysler Jeep Dodge
Cincinnati, OH
597 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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597 Reviews of Jake Sweeney Chrysler Jeep Dodge
December 28, 2015
Great Customer Service!! Todd Ohnmeis and Kevin Laxton were extremely helpful and made the car buying experience a breeze! Would definitely recommend Jake Sweeney CJD to anyo Todd Ohnmeis and Kevin Laxton were extremely helpful and made the car buying experience a breeze! Would definitely recommend Jake Sweeney CJD to anyone purchasing a new or used car! More
by camend1
Employees Worked With
Kevin Laxton, Todd Ohnmeis
December 19, 2015
New Car Have purchased a Jeep from Jake Sweeney CJD and dealing with Gerry is actually a fun experience. He is really thorough especially on delivery making Have purchased a Jeep from Jake Sweeney CJD and dealing with Gerry is actually a fun experience. He is really thorough especially on delivery making sure you pretty much know your vehicle before you hit the road. When I recommend people to the dealership I always make sure to mention Gerry I think he makes the process of purchasing a vehicle (Jeep) more of a friendly experience.. More
by BBob
Employees Worked With
Gerry Baggs
December 18, 2015
Delighted Repeat Customer - again! After three previous (very positive) experiences with Jake Sweeney, when I decided it was time to purchase my first NEW vehicle, I immediately turned After three previous (very positive) experiences with Jake Sweeney, when I decided it was time to purchase my first NEW vehicle, I immediately turned to them once again! My previous salesman (Darrin Aden) referred me to Marty at Chrysler, as I was looking to get a Town & Country! The entire process was stress free, and Marty was exceptional - very accommodating, professional, and personable! Without doubt, he went above and beyond to learn my needs, and definitely exceeded my expectations - which were already high after having such wonderful experiences in the past with Darrin and JC Baker! Working with Mark Postallion was also a pleasure, very friendly and very knowledgeable! This was my 4th vehicle purchase through Jake Sweeney - and my first NEW Vehicle purchase - and without a doubt - I am a Jake Sweeney customer for life!! Thanks gentlemen - for another superb experience and for always putting customer service and satisfaction above all else! More
by KimW01
Employees Worked With
Darrin Aden, Marty Deitsch, Mark Postallion
December 15, 2015
Excellant Service I was on the hunt for my first new car and visited 4 different dealerships. I wish I had started at Jake Sweeney because it would have saved me countl I was on the hunt for my first new car and visited 4 different dealerships. I wish I had started at Jake Sweeney because it would have saved me countless hours and agravation. Todd and Dwayne both helped me and were excellent. They were very polite and effecient. I would reccommend them and Jake Sweeney to anyone I know looking for a car. More
by MaggieHuser
Employees Worked With
Dwayne, Todd Ohnmeis
December 14, 2015
Terrible from start to finish still no Truck a month later.. Still waiting for my Ram Rebel that I purchased November 11th. as if the fact you sent it out to have a hack mess up half the paint on a 45k truck isn Still waiting for my Ram Rebel that I purchased November 11th. as if the fact you sent it out to have a hack mess up half the paint on a 45k truck isnt bad enough to save a few bucks rather than use your body shop....NOW you dont return calls update me or keep me posted. No prep on the truck the day i picked it up, misinformation when I purchased it. Specs missing....Poor service from the bottom line sales all the way to Jake not being there when promised. I sure learned my lesson about this dealership. Waiting on Ram Corporate to deal with you now as your dealership obviously cant handle the sale properly. Pathetic that I have had the truck less than 10 days since I purchased it. And spent over 12 hours and numerous trips from Dayton to your dealership that cant even manage to have a complimentary water in its office. No wonder your cutting corners on paintwork and customer satisfaction. More
by screwedoverindayton
Employees Worked With
Zack Sweeney, Todd Ohnmeis, Curtis Coole
December 10, 2015
Horrible experience. This was our second time purchasing a new minivan from Jake Sweeney. Our first vehicle was purchased back in 2005 and it was a very positive experienc This was our second time purchasing a new minivan from Jake Sweeney. Our first vehicle was purchased back in 2005 and it was a very positive experience. We decided to be loyal and return here to get our second new vehicle. This time was horrible. I have lost all trust in Jake Sweeney and will never purchase any vehicle there again. Felt like the salesman was more interested in making a sale then helping my wife and I. Vehicle had a problem which was brought to the salesman's attention and he said he'd take care of it. After we purchased the vehicle we realized that he never took care of it. So my wife had to sit in the service department for two hours one day after it was purchased only to be told they would have to "order the part." My wife was in tears and had to talk directly to the head manager who arranged for the vehicle to be fixed that day. Not sure how it went from "it will take a few days" to "we can fix it." What is disturbing is that the salesman knew that the problem was a concern yet did nothing to fix it. The vehicle is very nice and we love the Chrysler product but we will purchase our vehicles going forward from another dealership. A salesman should check out the vehicle before selling it and make sure the concerns are handled BEFORE the sale takes place. We did not feel appreciated or valued as a returning customer. I always believe in giving people the benefit of the doubt but in this case it was very clear that the salesman did not put forth the effort to meet our needs or concerns. It's a matter of trust. And we have lost trust in this business. More
by A04217
Employees Worked With
Charlie Harper
December 03, 2015
Got exactly what I wanted at a great price! This was my first time purchasing a car and I was definitely nervous. I went to Jake Sweeney Chrysler Jeep Dodge looking at a car I had found online This was my first time purchasing a car and I was definitely nervous. I went to Jake Sweeney Chrysler Jeep Dodge looking at a car I had found online and had an appointment with one of the sales and leasing consultants, Marty. He had contacted me the day before to make an appointment and was very helpful and personable. He gave me directions to the dealer and said he would bring the car up for me to look at. The car was exactly what I was looking for. Marty let my parents and I test drive the car and we were able to get a great feel for how it ran. We got answers to majority of our questions. We had some that were specific to the car and Marty did an excellent job in getting us answers (this car was not an actual make sold at this dealer as it was a prior owned vehicle). When we were at the business aspect of the deal Marty was helpful in bringing the price down to a great one! The financial staff were very thorough and pleasant. I didn't once feel that they were pushy or just trying to sell me something. My parents and I were treated with respect and I felt that they really did care about our customer satisfaction. They cleaned (did an awesome job) and gassed up the car for me before I drove it off the lot and the rest is history! Overall it was a great experience as a first time car buyer. More
by sm78
Employees Worked With
Gary Allen, Marty Deitsch
December 01, 2015
Excellent Myles Hale was my consultant and was super accommodating to my needs and what I wanted when it came to getting a new jeep. He was the only consultant( Myles Hale was my consultant and was super accommodating to my needs and what I wanted when it came to getting a new jeep. He was the only consultant(from multiple dealerships) to respond to my car search online and within 24 hours I was driving my new car. Would definitely recommend both him and the dealership. They got my family and I in in a timely manner and out on the road in no time! More
by Michaelaastall
Employees Worked With
Gary Allen, Myles Hale
December 01, 2015
First Time Buyer- Friendly, Efficient Service Due to a car accident, I was suddenly in the position to have to buy a new vehicle. Jake Sweeney's sales team made this process very easy for me. Be Due to a car accident, I was suddenly in the position to have to buy a new vehicle. Jake Sweeney's sales team made this process very easy for me. Being a first time car buyer and having little knowledge on how the process worked, they explained everything in detail and answered all of my questions. They allowed me to test drive the vehicle to ensure I fully liked the vehicle I had in mind. Their kind service made the process worry-free for me. Their team was able to give me the exact vehicle I wanted (color, exact model, accessories, etc.) and I drove away very satisfied with my purchase. If you are in the market for a new vehicle, I would highly recommend going to Jake Sweeney's! More
by jeepbuyer
Employees Worked With
Mike Sunderman, Mike Sunderman Jr.
November 30, 2015
FANTASTIC and STRESS FREE Marty was great to work with, he actually listened to me and what I was looking for. I had a certain amount that I can afford monthly and I needed a Marty was great to work with, he actually listened to me and what I was looking for. I had a certain amount that I can afford monthly and I needed a reliable truck for work as well as for transporting a family. He found me a 2005 Dodge Ram truck in GREAT condition and exactly what I was looking for. I was able to purchase exactly what I was looking for at a price I could afford. The whole experience was stress free and I will recommend anyone looking for a car or truck to Marty. Joe Kurkowski More
by Joe Kurkowski
Employees Worked With
Marty Deitsch
