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Jake Sweeney Chrysler Jeep Dodge
Cincinnati, OH
602 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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602 Reviews of Jake Sweeney Chrysler Jeep Dodge
April 24, 2020
2nd chance was the last After suffering through the ordeal of purchasing a vehicle from them 4 years ago, decided to give them a second chance. Even with the current circums After suffering through the ordeal of purchasing a vehicle from them 4 years ago, decided to give them a second chance. Even with the current circumstances things haven't changed. Typical car selling practices, don't listen to the customer, not very responsive, keep pressuring to come in for in person meeting. Co-worker with similar experience with a healthy dash of sexual harassment. Somehow doesn't seem fitting to ask for a date as a condition of a better sale. Would not recommend to anyone. More
by Regen
Employees Worked With
Eric - never gave his last name, Jan Brockman
March 29, 2020
Mark Postallian assisted me in the finance department to finalize my purchase. He was very experienced and made sure I was satisfied. My Dad was there to assist me and he was very relatable seeing as how he finalize my purchase. He was very experienced and made sure I was satisfied. My Dad was there to assist me and he was very relatable seeing as how he had daughters and I was there with my Dad. He made jokes with us, assisted us, and all around it was a great buying experience! I am very satisfied with their service and my purchase with Jake Sweeney. More
by Aburt3
Employees Worked With
Mark Postallion
March 03, 2020
Terrible service , misdiagnosis of vehicle,and unreasonable pricing. They are crooks a real stealership.I have never been so disrespected in my life as well as lied to. unreasonable pricing. They are crooks a real stealership.I have never been so disrespected in my life as well as lied to. More
by Terrible service
Employees Worked With
Tom Watson, Chris Engle, Brian Fischer
February 25, 2020
Outstanding Customer Service We have purchased three vehicles from Jake Sweeney in the past and have had outstanding customer service. Ken Haro has been our sales representative We have purchased three vehicles from Jake Sweeney in the past and have had outstanding customer service. Ken Haro has been our sales representative each time and he has bent over backwards to make sure we are taken care of. Each time we have driven over 500 miles to Jake Sweeney to see Kenny, and each time we have driven home in a new vehicle. Our son can't wait until it is his turn. Thanks for your help Kenny. John and Darlene More
by johnbishop1289
Employees Worked With
Ken Haro
February 02, 2020
Call Ken Haro! Excellent experience buying a Jeep from him. Professional, very hard working, honest and personable. You can’t go wrong. Ask for him. him. Professional, very hard working, honest and personable. You can’t go wrong. Ask for him. More
by GW
Employees Worked With
Gary Allen, Ken Haro
February 01, 2020
I had professional and friendly service at Jake Sweeney! The sales staff is ready to take care of you and make the process a comfortable experience. The sales staff is ready to take care of you and make the process a comfortable experience. More
by rcaress
Employees Worked With
Charlie Harper
January 04, 2020
Tatiana (Tina) helped me find and get the car I wanted!! She was very courteous kind and caring to my needs! Thanks Tina I will be sending family and friends your way! She was very courteous kind and caring to my needs! Thanks Tina I will be sending family and friends your way! More
by Suchalady8134
Employees Worked With
Tina Burnett
December 02, 2019
Best deal and the beat sales people around but far I love Best deal and the best sales people around buy far I love my new Jeep Wrangler best thing ever and the all the new safety on them are amazing as well Best deal and the best sales people around buy far I love my new Jeep Wrangler best thing ever and the all the new safety on them are amazing as well More
by Troy5337
Employees Worked With
Troy Hoffman , Chris Simon, Gary Allen
September 30, 2019
Awesome Experience Mike Sunderman is great to work with when purchasing a vehicle. He makes the transaction smooth and easy, if an issue arises he always takes care of Mike Sunderman is great to work with when purchasing a vehicle. He makes the transaction smooth and easy, if an issue arises he always takes care of it and goes the extra mile. Thanks for expediting the detailing of the new vehicle. More
by ezaml
Employees Worked With
Mike Sunderman
September 24, 2019
No return calls yet I purchased a car from jake sweeny. I was upfront and told them I will not drive off the lot unless the car was covered by a warranty. They added the I purchased a car from jake sweeny. I was upfront and told them I will not drive off the lot unless the car was covered by a warranty. They added the warranty and I tried to use it for repairs and was told the warranty was void and no good. The reason ( the jeep was lifted). I explained that this dealership sold me the car this way and assured me this warranty was good to cover all major repairs. I called this dealership several times today and spoke to two people and also left several messages. Have not had one return call. I was also told that this dealership does a very good inspection before they sell a car. Found out today it has two (2) recalls on it as well. So now I had to call the finance company and file a complaint and was advised by them that the dealership knowingly sold me this lifted jeep with a warranty that's no good. I will keep you posted on social media and see how this is taken care of. So far no one from this dealership has not returned calls. I'm sure they will remove this post so please share it while it's up. I will be posting on other social media pages and my friends will share this on there social media pages. I sure hope that this isn't the service jake sweeny Chrysler jeep wants to uphold. I will update again later More
by Upset
Employees Worked With
Tom Watson
