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Jake Sweeney Kia
Florence, KY
524 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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524 Reviews of Jake Sweeney Kia
January 17, 2017
Stephen Berry I had a great experience with Stephen. We told Stephen what we were looking for and the price we could afford. We tested a few and bought one that we I had a great experience with Stephen. We told Stephen what we were looking for and the price we could afford. We tested a few and bought one that we really love. I highly recommend Stephen for your car buying needs. More
by lakeisha40
Employees Worked With
Stephen Berry
January 04, 2017
James Mike Tackett Mike was great. We told him what we needed and how much we could afford. The first car he pulled we bought!! I highly recommend Mike!! Mike was great. We told him what we needed and how much we could afford. The first car he pulled we bought!! I highly recommend Mike!! More
by Nicholas Robert Woodward
Employees Worked With
Mike Tackett
December 22, 2016
Great sales people Cody French did an outstanding job actively listening to my situation, utilizing sales skills to develop a plan that would fit my needs. He did a gre Cody French did an outstanding job actively listening to my situation, utilizing sales skills to develop a plan that would fit my needs. He did a great job building rapport, creating a transparent environment, and explaining solutions in an effective manner. I had one issue with one of the finance people and Cody did an excellent job listening to my concerns, acknowledging the concerns, and reacting in a manner that showed he genuinely cared about me as a client. Jesse Parks and Coby Sweeny were also a pleasure to work with. I am happy with my purchase! More
by Newcar2016
Employees Worked With
Coby Sweeney, Jesse Parks, Cody French
December 20, 2016
-Awesome, Very Pleasant, Helpful Experience! My Experience at Jake Sweeney Was a Very Positive, Helpful, Experience. The Employees were very pleasant and professional. I Really felt like they wan My Experience at Jake Sweeney Was a Very Positive, Helpful, Experience. The Employees were very pleasant and professional. I Really felt like they wanted to help me , and that's Exactly what they did.. Thank You Dante Goetz for Your time and all of Your help. More
by angel1016
Employees Worked With
Jesse Parks, Ryan Thomas, Dante Goetz
December 18, 2016
questionable actions 1. Got a Kia 2012 in 2015 - loved it 2.I Referred My best friend same year 2015, was promised a referral bonus ( 100.00) - still waiting being told 1. Got a Kia 2012 in 2015 - loved it 2.I Referred My best friend same year 2015, was promised a referral bonus ( 100.00) - still waiting being told that paperwork is submitted. That was a year ago. 3.Referred my mother this year another 100.00 referral bonus- still waiting on both now. Being told that paperwork is in and I don't know why its not being sent to you? hmmmmm....ok Spoke with several customer service reps....no results. 4. Upon completion of paperwork I attempted to get my KIA refinanced with them and I don't believe I can because instead of making me a co-signer for my moms car they put me down as the primary buyer, which I did not approve ( so I have 2 cars in my name)for nor did I sign in the primary spot on application, it was for co-signer. a lot of sneaky things being done to make a sale from honest people as myself whom make payments on time and follow all rules. Not a satisfied customer at all at this point, and I'm left with no answers from anyone. I have gotten a car from Jake Sweeney in tri county and NEVER HAD THESES PROBLEMS. I hope Mr. Sweeney reads theses because something should be done. I wonder if I just need to take legal action. **** Update as if 12/19/2016 spoke with Jessie today manager of the used sales Dept. What a treat. Upon speaking with Jessie he explained to me that I wouldn't get my referral bonus because 1.st I co signed for my mom's car so it's like paying me for buying another car an 2. My friends deposit wasn't paid. As I ponder this answer mind you my friend still has her car an is current with payments an she just happen to be here at that moment. So she says I paid 1500 for my deposit so who has it if you don't? I then said someone is playing games now it's no longer about the money it's just the principal. He got mad told me I saw the review you posted an I'm not giving you anything since it's about principal. You change the review I give you your bonus. Wow wow Mr Jessie how are you professional? I will continue to report this behavior of Mr Jessie until something is done this is crazy. I have 2 cars with you an referred 1 with a list of 2 more waiting. I love Kia overall and give them an donte a five star, but due to Jessie's actions I have to rate so low. I won't let me Jessie ruin my feelings towards Kia or the Sweeney dealerships an will continue to refer my friends. Donte is great he went above an beyond to assist me in any way possible. He deserves an award an I thank him because he is the ONLY reason I will continue to send people his way. He is professional honest an a hard worker to make sure you get the car you want at a price one can afford. I even have a great time with the Kia Service Dept manager, I believe his name is Brian. He follows through with all apps and concerns. Thank you. Please understand I'm not out to make Mr Jessie lose his job because his co workers speak very highly of him, but I do want him to understand how important it is to treat/communicate better especially when your in a field where these are key factors to have. Enjoy your day everyone. More
by Tasha E.
Employees Worked With
Jesse Parks, Brian Lafata, Dante Goetz
December 16, 2016
Great Job! Wife put me on a, thought to be impossible budget, for a new or certified car. Mike took me to new and came close then gave me a couple of certified Wife put me on a, thought to be impossible budget, for a new or certified car. Mike took me to new and came close then gave me a couple of certified options. In the end, we hit the price I was shooting for. He was patient and made the time go buy fast. This guy will do his best to get you what you want. Overall, everyone in the dealership was nice to work with. More
by Douglas Murphy
Employees Worked With
Michael Meyer
December 16, 2016
No issues Michael was very attentive. Showed good customer service and knew what he was talking about. I would send friends to this dealership that are looking Michael was very attentive. Showed good customer service and knew what he was talking about. I would send friends to this dealership that are looking for a car More
by Racing26c
Employees Worked With
Ryan Thomas, Michael Meyer
December 12, 2016
Awesome First time doing business with a major car dealership. I enjoyed the experience. my salesman was very professional, nice and made the process move smo First time doing business with a major car dealership. I enjoyed the experience. my salesman was very professional, nice and made the process move smoothly. I would recommend this dealership to anyone and advise they speak to Cody French More
by Natasha Davis
Employees Worked With
Cody French
December 04, 2016
Great Job Michael did and outstanding job getting me the car that I wanted. He has a positive attitude and follows up with you after you purchase the car. I re Michael did and outstanding job getting me the car that I wanted. He has a positive attitude and follows up with you after you purchase the car. I recommend him to anyone looking to buy a vehicle. More
by Stiene.Athena16
Employees Worked With
Michael Meyer
December 01, 2016
Great. Friendly. And super helpful Michael Meyer was a great help to me when i was looking to get a car. He had a great personality n was very nice and helpful. He made me feel very com Michael Meyer was a great help to me when i was looking to get a car. He had a great personality n was very nice and helpful. He made me feel very comfortable with my choices. Him and his managers Jesse Parks and Ryan Thomas did a wonderful job in making me feel like family. More
by Robin Eversole
Employees Worked With
Jesse Parks, Ryan Thomas, Michael Meyer
