James River Chrysler Dodge Jeep Ram

Just posting this as a warning. I would highly advise against their service department. They replaced my transmission in 03/2025 and left loose bolts and oil cooler lines just dangl I would highly advise against their service department. They replaced my transmission in 03/2025 and left loose bolts and oil cooler lines just dangling. They had zero accountability…. I took it back after my mechanic did an oil change and discovered the issues. They still didn’t get the everything tightened down after the second time. They lied to Stellantis by saying that there was oil leaking from the lines to get it covered under warranty. They still didn’t tighten down all of the bolts and left some loose at the driveshaft/differential that were making a god awful sound and created a HUGE danger. Thankfully when I took it to Corwin Ram in Springfield (highly recommend them) and they fixed it correctly. Corwin waived the fee because my Ram warranty wouldn’t cover it and James River Ram again took ZERO accountability. Corwin didn’t want me stuck with a $300 bill for James River Ram’s shotty work, which I am thankful for. I left a review on their Facebook page and now they blocked me. If you can’t stand behind the work please don’t do it, especially if you can’t take the criticism. Ended up having to trade the truck in because I couldn’t trust the work….. I lost a large amount of money and I am planning on exploring any legal avenues and to see if I have any recourse for this bad repair that cost me lots of money. (I have call recordings, emails and pictures to back all of my allegations up.) More

We recently purchased a 2025 Jeep Grand Cherokee from James River, and Hunter was our salesperson. The entire experience was fantastic. Hunter was very helpful, knowledgeable, and made the process smooth James River, and Hunter was our salesperson. The entire experience was fantastic. Hunter was very helpful, knowledgeable, and made the process smooth and straightforward. He took the time to ensure we understood all the electronic and safety features of the SUV, which made us feel confident and comfortable with our new vehicle. Hunter also made sure our phones were properly connected to the car before we left, which was a great personal touch. The pricing was fair and transparent, with no pressure or hassle. The team at James River made buying our Jeep an easy and enjoyable experience. We highly recommend Hunter and the James River dealership to anyone looking for a great vehicle and excellent customer service. Thank you to Hunter and the whole team for doing such a great job! More

Hunter and Daniel were extremely professional in selling me a 2023 Dodge Charger. They answered every question I had and went above the call to make the experience easy and enjoyable. Easily the best dealer me a 2023 Dodge Charger. They answered every question I had and went above the call to make the experience easy and enjoyable. Easily the best dealership experience I have ever had. More

I recently bought a Mustang Mach-e from James River Jeep, and the overall purchase experience was flawless. They had the car ready for a test drive without much notice, and the support from Mike Manning in s and the overall purchase experience was flawless. They had the car ready for a test drive without much notice, and the support from Mike Manning in sales was incredible. From helping navigate the paperwork to helping with shipping the vehicle out of state, Mike and his team were great to work with. The price was excellent, and the support was bar-raising. Probably the best car purchase experience I’ve ever had. More

One of the best purchases I’ve ever experienced. Rich Womack, car advisor, made things happen with no stress. I wish all automobile purchases were like this one. The team at James River Jeep were Rich Womack, car advisor, made things happen with no stress. I wish all automobile purchases were like this one. The team at James River Jeep were great to work with. Thanks for the great used truck buying experience. More

Codes were cleared before sale. After driving for a week, the check engine light came on and it turns out it needs new catalytic converters. Codes returned empty when we tested it t After driving for a week, the check engine light came on and it turns out it needs new catalytic converters. Codes returned empty when we tested it the day of sale. We reported this to the dealer almost a week ago, and it has not been resolved. More

This dealership does nothing but lie! Sales managers Mike and Garrett do nothing but lure you into to making a large down payment on a vehicle. Then when they call you back they change Sales managers Mike and Garrett do nothing but lure you into to making a large down payment on a vehicle. Then when they call you back they change there story to what the originally said. They just want you to make a large down payment then say you have to go with a cheap vehicle. Do not buy from them and be aware of the lies they tell you! We sent all paperwork in as needed and they call and tell you a whole different scenario than originally stated. Even after they pull you credit app and run your credit. They call you from SPAM phone numbers. So it makes you wonder who they really are. More

I was told that they would get us a second key for our car. Have not heard back from anyone yet. car. Have not heard back from anyone yet. More

Dishonesty and Greed rule this place. Its clear that customers are just money signs, and all the employees expendable. Its really pathetic. Bring back John Youngblood. customers are just money signs, and all the employees expendable. Its really pathetic. Bring back John Youngblood. More