James Wood AutoPark - Service Center

Great customer service, the team constantly kept me informed on the maintenance process and made recommendations on any other issues that required attention. Jarret was a pleasure to work with. informed on the maintenance process and made recommendations on any other issues that required attention. Jarret was a pleasure to work with. More

Samantha was very kind and had great coustmer service. She was very helpful and always had a positive attitude. She was on top of everything and made my experience great She was very helpful and always had a positive attitude. She was on top of everything and made my experience great More

Damaged my car while doing my repair. They have been working on my car for 62 days! They have been working on my car for 62 days! More

This dealership and its staff are very efficient. They keep you updated on status of repairs. They do a great job! They keep you updated on status of repairs. They do a great job! More

Service dept and the service performed was great as always. Drop off and pick went very smooth always. Drop off and pick went very smooth More

The staff at James Wood Cadillac are polite and friendly. I went to the customer lounge while waiting for my car and it was clean and comfortable and stocked with drinks and snacks. I appreciate the service I went to the customer lounge while waiting for my car and it was clean and comfortable and stocked with drinks and snacks. I appreciate the service specials/coupons that are available and that the staff does not make you feel uncomfortable for using them. Having my car washed was a nice bonus! More

The level of service was not as good as it usually is, disappointing. We will follow up with the service dept. disappointing. We will follow up with the service dept. More

Every interaction I have had with this dealership has exceeded my expectations. Rachel was so wonderful to work with, and she went above and beyond to make sure I was well taken care of. Even though th exceeded my expectations. Rachel was so wonderful to work with, and she went above and beyond to make sure I was well taken care of. Even though there are much closer Cadillac dealerships near me, I will continue to drive the hour out of my way to use these folks. More

Great service. Repairs were made quickly. Samantha does an awesome job. I would highly recommend James Wood and Samantha for the quality work they do. Repairs were made quickly. Samantha does an awesome job. I would highly recommend James Wood and Samantha for the quality work they do. More

Have always received outstanding service from James Wood. Both Mike Belew & Robert Cook have been very helpful to work with. Both Mike Belew & Robert Cook have been very helpful to work with. More