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Janesville Kia

Janesville, WI

4.2
744 Reviews
Call Dealership (608) 743-9600

3419 Ryan Rd

Janesville, WI

53545

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744 Reviews of Janesville Kia

November 12, 2025

Very easy to talk to. Friendly, warm and straight forward. Finance Manager Smallwood was very good at explaining the finances. More

by jimdahlgran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoshRohlwing
Report | Print
Nov 17, 2025 -

Janesville Kia responded

Thank you for choosing Janesville Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dave Martin General Manager

November 11, 2025

There prices are deceiving add on extras without telling you they cost$$ work out deal on a scrap piece of paper poor communication between sales and finance More

by knyhus121212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nicholas from finance
Report | Print
November 11, 2025

Excellent customer service! The staff is friendly and helpful. They do not push unnecessary services. More

by KTEDESCO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman
Report | Print
Nov 17, 2025 -

Janesville Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Martin General Manager

November 11, 2025

Quick and friendly service. Gave good recommendations for needed services in the future without being pushy. More

by scott.bordwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Halsted
Report | Print
Nov 17, 2025 -

Janesville Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Janesville Kia. We look forward to having you as one of our valued customers for many more years to come! Dave Martin General Manager

November 10, 2025

They are always friendly and they explain everything very thoroughly. In this particular situation, I believe that this was the technician's first time doing this particular repair. More

by Sturty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey in service.
Report | Print
Nov 17, 2025 -

Janesville Kia responded

Thanks for sharing about your experience with Janesville Kia. We appreciate your business and hope to see you again soon! Dave Martin General Manager

November 09, 2025

Quick and friendly service, I would occasionally drive to Libertyville for service, but the staff here will make Janesville Kia the only dealership I go to More

by tedrindfleisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Kropivko in service
Report | Print
Nov 17, 2025 -

Janesville Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Janesville Kia. We look forward to having you as one of our valued customers for many more years to come! Dave Martin General Manager

November 03, 2025

Service on my vehicle was done promptly. Staff were very courteous and professional. Thank you Janesville Kia! More

by michellecrandell1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in service
Report | Print
Nov 17, 2025 -

Janesville Kia responded

Thanks for sharing about your experience with Janesville Kia. We appreciate your business and hope to see you again soon! Dave Martin General Manager

November 03, 2025

Took my 2025 Sorento in for a sunroof noise/rattle while closed. Stated they fixed the issue however it was made worse. Also, the tech was not wearing gloves and put grease prints all around the headliner a More

by CONNER.RUOSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Report | Print
Nov 17, 2025 -

Janesville Kia responded

Hello Conner: We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Dave Martin General Manager

November 03, 2025

Roman was a pleasure to deal with. He kept us informed during our time in the service department and answered all of our questions. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman
Report | Print
Nov 17, 2025 -

Janesville Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Janesville Kia, we look forward to having you as a valued customer for many years to come! Dave Martin General Manager

November 03, 2025

My experience at Kia was good. I appreciate the sales rep assisting us to get to a price we were comfortable with. More

by brookewald87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trista
Report | Print
Nov 18, 2025 -

Janesville Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Janesville Kia! Dave Martin General Manager

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