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Janesville Kia

Janesville, WI

4.2
744 Reviews

3419 Ryan Rd

Janesville, WI

53545

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744 Reviews of Janesville Kia

October 30, 2025

The service people are always very nice. I like that I can communicate via text if I need to. More

by annamcquaid88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman
Nov 18, 2025 -

Janesville Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Janesville Kia. Dave Martin General Manager

October 29, 2025

Great dealership. Scheduling service is so easy and transparent. They do quality work and I am always happy to travel 40 minutes to keep my car in top condition. More

by pcwarosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Nov 18, 2025 -

Janesville Kia responded

Thanks for sharing your thoughts about your experience with Janesville Kia. We appreciate your business and hope to see you again soon! Dave Martin General Manager

October 29, 2025

One of my worst experiences ever from a dealership. Sold me a car with a broken mirror that they knew about. Car was also listed as no accidents. They showed me the carfax after I bought the car and it More

by Austen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Noah Lange
Nov 18, 2025 -

Janesville Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear this, Austen. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Dave Martin General Manager

October 28, 2025

Service was done in a reasonable amount of time and easy to schedule around my work schedule More

by C Kiemen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change service team
Nov 18, 2025 -

Janesville Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Dave Martin General Manager

October 28, 2025

Came in for an oil change walked out with a new vehicle. Thanks to Josh, Jeremy and Omar. Omar you did a great job on my service. Josh you are very easy to work with sales person and Jeremy you made the More

by pcwarosh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar, Josh, Jeremy
Nov 18, 2025 -

Janesville Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Janesville Kia. Dave Martin General Manager

October 27, 2025

Salesman represents their dealership. . My wife and I drove from Northwest Indiana to look at a 1998 Chevy Corvette this dealership had for sale. Salesman ( Ismael Claudio ) was the one we More

by ljhogg
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ismael Claudio
Nov 18, 2025 -

Janesville Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Dave Martin General Manager

October 25, 2025

It was a busy day, but we still had someone come out find us after only a minute or two. We took a car for a test drive, then the salesman found another vehicle with all of the features I was hoping to get i More

by mjo1251
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Lange
Nov 18, 2025 -

Janesville Kia responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dave Martin General Manager

October 25, 2025

The vehicle was not detailed and when we got it home we realized the back was very dirty. They didn’t even fill the gas tank for us—I couldn’t even get home on what was left in the gas tank. The salesm More

by adamdchew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Vasquez
Nov 18, 2025 -

Janesville Kia responded

Thank you, Adam, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Dave Martin General Manager

October 24, 2025

Roman was great with his customer service and I enjoyed working with him even though Edgar wasn’t available! More

by kmeeker51a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman
Nov 18, 2025 -

Janesville Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Janesville Kia! Dave Martin General Manager

October 23, 2025

Nick met us at the door & listened to what we had to say. He gave a great overview of the car & features. He answered any questions we had, was very knowledgeable of the product. Great all around experience. More

by marc_erickson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Trybulec
Nov 18, 2025 -

Janesville Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dave Martin General Manager

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