Jannell Ford - Service Center

had transmission problem under warrarnty took more than 9 months to fix. they had problems with transmissions and did not give a rental had to pay for rental months to fix. they had problems with transmissions and did not give a rental had to pay for rental More

This was the first service for my 2022 car. I received excellent service, and right on time. They listened to my questions. I received excellent service, and right on time. They listened to my questions. More

It was a great experience. Thank you for keeping the truck clean. See you next time. I’m Thank you for keeping the truck clean. See you next time. I’m More

Booked oil change 2 weeks in advance took 2 days to complete. Never got updated on the status and when i called back to check, the person on phone wasn't that friendly either. i bought my vehicle from complete. Never got updated on the status and when i called back to check, the person on phone wasn't that friendly either. i bought my vehicle from them but extremely disappointed from the service department. Also so concerned about their knowledge as well. Definitely not going back for any reason. Never recommend to anybody. Just stay away. More

I realized that my brakes on the rear of the car needed NEW rotors and pads that the bumper too bumper policy ,The tire & wheel policy ,didn't cover xxxx. Very disappointed. Car has under 30,000 miles . Wi NEW rotors and pads that the bumper too bumper policy ,The tire & wheel policy ,didn't cover xxxx. Very disappointed. Car has under 30,000 miles . Will NOT be doing business with Jannell again. I did not have the repairs done @ Jannell because of warranty issues,Paid 418.63 out of my own pocket. Trading in Escape in April for a Nissan. More

The services department is always so helpful. Thank you for all you do. I would recommend Jannell Ford to all my friends. Thank you for all you do. I would recommend Jannell Ford to all my friends. More

Great and friendly folks. Takes a while to get service appt. Didn’t finish work Takes a while to get service appt. Didn’t finish work More

I was very satisfied. Car looks great. The pick-up service works for me. Thanks Car looks great. The pick-up service works for me. Thanks More

Service Dept has very poor knowledgeability of their products and responsibilities as a certified Ford Warranty Service dealership. I would not do business with this dealership again. I purchased my v products and responsibilities as a certified Ford Warranty Service dealership. I would not do business with this dealership again. I purchased my vehicle here and had a most satisfactory experience with the sales team. Unfortunately, their service department falls far short of an acceptable level of professionalism, experience and knowledgeability and an arrogant unwillingness to listen to the customer. In the end they honored the warranty after two weeks of back and forth hassle but determined that any future warranty service related to this vehicle will not be honored. “You’re on your own” I was told. More

A GOOD JOB AS ALWAYS AND DONE DESPITE A FALSE FIRE ALARM AND THE BUILDING HAD TO BE EVACUATED GOOD JOB! AND THE BUILDING HAD TO BE EVACUATED GOOD JOB! More