Jason Lewis Chrysler Dodge Jeep Ram

Very bad customer service I found a truck I really wanted at this dealership and went ahead and got pre appoved for financing. Well soon after getting approved they informed me I found a truck I really wanted at this dealership and went ahead and got pre appoved for financing. Well soon after getting approved they informed me that they put it in service. So 2 weeks later the truck got new brake lines and a battery. So I was finally able to go see the vehicle in person. I traveled a hour to get there, then got out at there business only to be confused on where to go or who to talk to out of the 5 guys standing around doing nothing. So I finally get someone to track the truck down just to find a filthy truck full of trash. After driving the truck I found multiple thing wrong with it and tried to negotiate the price down which they weren't willing to do at all. So I decided to go ahead and start with the buying process then that's when the shady manager steps in and says he has to raise the price 3000 dollars because of the 150 dollar brake lines and battery. Then he starts verbally attacking me over my credit and kept insisting I buy a way more expensive truck, So I told my family to get up and let's leave. I would not recommend this shady place to anyone. More

Stolen Oakley Sunglasses I took our truck in for a recall and my husband's oakleys are missing. They were in the visor in a sunglass clip when I arrived....didn't think they w I took our truck in for a recall and my husband's oakleys are missing. They were in the visor in a sunglass clip when I arrived....didn't think they would be stolen. We are beyond mad! I'm still waiting for a call. Needless to say I will not do anymore business with this dealer. Don't leave anything of value in your autos...lesson learnt! Until today we've always been happy with their service. More

2016 Ram 3500 cummings falling apart I was there all day to buy the truck it's started falling apart the next day and they they charge me to fix it and it had been setting in a garage the I was there all day to buy the truck it's started falling apart the next day and they they charge me to fix it and it had been setting in a garage then the truck is year old now and wheel bearings going out and they said it's not under warranty and the bearings are 385 dollars peace and there a dealer item More

Amazing Dealership! I would like to start by saying that I am ecstatic to be writing this review. I purchased a 2016 Fiat 500X Trekking from this dealership on 08/07/17 I would like to start by saying that I am ecstatic to be writing this review. I purchased a 2016 Fiat 500X Trekking from this dealership on 08/07/17. I was nervous since this was my very first vehicle purchase. I was also nervous because I had went to another dealership before speaking w/ Derrick Geer (my sales person at Bill Boruff's) and had a horrific experience. I explained to Derrick what I had been told by the other salesperson at the other dealership, and Derrick was kind enough to explain that I had been grossly lied to. He even went as far as to say, "I don't even care if you buy a car from us..just please don't go back to them." That was the main reason I DID go to see if I could get a car through Bill Boruff..because I was being treated like a -person- not just a customer. He could have easily tried to go into a sales pitch about why I needed to buy from them, etc. etc..but he didn't. I am absolutely beyond happy that I decided to get my vehicle through Bill Boruff's Dealership. The vehicle I wanted was at another one of their lots, so they went to the other lot and brought the car to their dealership for me. I was able to test drive the vehicle before the conversation of me buying the vehicle was ever even had. I was made to feel comfortable about asking all sorts of questions (trust me..I had many), and never once was made to feel like I was being a nuisance. The atmosphere was down to earth, and friendly. My salesperson, Derrick Geer, was honest, nice, knowledgeable, friendly, funny, not pushy, and he was super helpful. At this dealership, it's not just hit or miss on whether you're going to get an amazing salesperson..because they ALL exhibit all of the qualities I mentioned above that Derick displayed. I firmly believe they try to be as transparent as they possibly can be about the entire car purchasing process. Wesley Mifflin, their desk manager is fantastic and worked really hard to get me into the payments I wanted and was really great about explaining my options to me in a very informative non-condescending helpful manner. The finance manger, Al Kingsbury, was wonderful to work with and also had no problems explaining things to me in a way that I could understand them..because let’s face it..as a first time car buyer, I didn’t really know much. The fact that I -didn’t- know much and they could have easily exploited that and yet they didn’t..speaks VOLUMES about the business and the character of the individuals that work there. I even want to give a shout out to their crew who detail their vehicles. My 2016 looked almost brand new on the inside! I’ve looked at other used cars at other dealerships before..and trust me, the interiors didn’t even come as close to looking as good as the cars at Bill Boruff’s do! Just wow! I also had the pleasure of meeting the owner of Bill Boruff, Jason Lewis. He greeted me with a smile, a hearty handshake, and was more than happy to talk to me. I wanted to thank him personally for having outstanding salespeople who treat their customers like family and make the environment feel so comfortable. His motto is, “We sell cars, not credit” and that is something they most certainly stood behind. Not ONCE did they ask me about my credit or credit score, they simply just worked with me, and provided me with options to help me get into the car that I wanted to be in. On top of all of the wonderful service I got while I was there, I also received in the mail a letter from them thanking me for my business and was given my first oil change and lube for FREE through them! Something they really didn’t have to do, but did. I could go on and on raving about this dealership, but I will end my review with this… If you are in the market for a new, or new to you vehicle..go to Bill Boruff, they will not steer you wrong!! More

False advertisement I went to buy a used truck from them. On the internet they had it priced at 40,000 and I didn't see that until I had done bought it. When I went to bu I went to buy a used truck from them. On the internet they had it priced at 40,000 and I didn't see that until I had done bought it. When I went to buy a truck they priced it at 43,000 and I worked with them until they got to 41,000 not knowing they had it priced for less than that on the internet they do false advertisement so be careful with the man named Wes At the front desk...Then turns out it's a new truck shooting fuses it's less than a year old and they won't even off to fix it.. More

Terrible Service Center! The only positive thing I can say about this dealership is Steve. Steve helped me purchase my dream car with no hassle and was an awesome person to de The only positive thing I can say about this dealership is Steve. Steve helped me purchase my dream car with no hassle and was an awesome person to deal with. However, after getting my brand new, fresh off the lot, jeep home, I noticed a few things that needed to be looked at. Left my jeep with the service department for two weeks. Went to pick it up and it was in the exact same condition. The reasoning? There was just nothing they could do! This was the worst customer service I have ever had to deal with. I hate to give the entire dealership a bad review, as my actual car buying experience was perfect. I would, however, strongly suggest avoiding the service department until they find a service manager that can actually get something done. More

excellence All the sales staff treated us like family. No high pressure salesman, all the sales staff were so polite and eager to make sure we were happy... whet All the sales staff treated us like family. No high pressure salesman, all the sales staff were so polite and eager to make sure we were happy... whether or not we purchased a vehicle. We didn't spend a lot of money... but they treated us like we were buying a brand new car. I really appreciate the level of courtesy and professional attitude exhibited by the entire staff. More

Great costumer service!!! Me and my husband had a great experience at this dealership. John helped tremendously. Very friendly. . .I would recommend this dealer to anyone looki Me and my husband had a great experience at this dealership. John helped tremendously. Very friendly. . .I would recommend this dealer to anyone looking to buy a new car More

Best car buying experience These guys are very honest and hard working people. Greg helped me find the car I wanted for my price range and I couldn't be happier. Go check them o These guys are very honest and hard working people. Greg helped me find the car I wanted for my price range and I couldn't be happier. Go check them out you won't be disappointed! More

Great Experience Best experience I have had purchasing a used car!!!! Go see Derrick if you want a honest hard working salesman. It was a great experience Best experience I have had purchasing a used car!!!! Go see Derrick if you want a honest hard working salesman. It was a great experience More