Jay Wolfe Honda

I am so disappointed. .. Jay Wolfe used to be such a class outfit. What in the world happened to you guys? Service appointment this morning was the worst ever! (Giving a 2 .. Jay Wolfe used to be such a class outfit. What in the world happened to you guys? Service appointment this morning was the worst ever! (Giving a 2 based on past "halo effect" - it really should be 1 star for today) More

Sales personnel are knowledgeable however lacked customer attention, patience and appreciation. It had been a long time since I had been through a car purchase experience. The circumstances for my need to bu attention, patience and appreciation. It had been a long time since I had been through a car purchase experience. The circumstances for my need to buy a car were stressful. My sales process, while efficient, left me feeling more like a number not an appreciated customer. It could have been better. More

We just purchased a new Honda CRV. From the day we ordered it, to yesterday when we picked it up, it was a wonderful experience. We never felt like we were pressured to buy something, From the day we ordered it, to yesterday when we picked it up, it was a wonderful experience. We never felt like we were pressured to buy something, including all the possible add ons. The price of everwss exactly what we were quoted 3 months ago when we ordered the car. Our salesman, James Trotter, went above and beyond to keep us informed of the delivery date over the past few months. He stayed after hours to make sure everything went well and that we understood how to operate and set all the new features. Shaun in finance clearly explained all the financing and made sure we understood everything. Again, no pressure. Our family has purchased many cars from Jay Wolfe and now we know why. Thank you for a great car buying experience. We would highly recommend them to anyone in the market for a new car. More

If you are a first time car buyer this is an excellent dealership to work with. James Trotter and Shaun Henson both did an outstanding job making my first purchase a breeze. dealership to work with. James Trotter and Shaun Henson both did an outstanding job making my first purchase a breeze. More

Don't have your car serviced here. They won't honor extended warranty offered by Honda. They blame the owner for everything wrong with the car. Honda Inc. told me to take the car to another dealer if extended warranty offered by Honda. They blame the owner for everything wrong with the car. Honda Inc. told me to take the car to another dealer if that is any indication. Misdiagnosed issue, ended up with $3000 in repairs, car still not running properly. Charge more than double for parts you can get at autozone. Just what you fear by going to a dealership. More

Peter and the Jay Wolfe Honda team really gave me a great experience. I purchased the vehicle online from a state a way. Once I arrived to pick up the vehicle, they we kind and friendly. Unfortunately, there experience. I purchased the vehicle online from a state a way. Once I arrived to pick up the vehicle, they we kind and friendly. Unfortunately, there was an issue with the vehicle but, Peter and the Jay Wolfe team made it right and even delivered my vehicle to my front door. I would recommend Jay Wolfe Honda to my friends and family. Ask for Peter. More

James trotter was excellent. Buying a car can be a lengthy experience but the time seemed to fly by. He was helpful and informative. I have been to other dealerships looking for the same car I bought lengthy experience but the time seemed to fly by. He was helpful and informative. I have been to other dealerships looking for the same car I bought today but James made it easy to make the final decision today. More

Car service prices are way too high. I assume they are trying to make up for lost revenue in car sales (chip shortage). trying to make up for lost revenue in car sales (chip shortage). More

This was an amazing car buying experience. I would gladly buy a car from this dealership again. Everyone was pleasant to work with and the experience was painless buy a car from this dealership again. Everyone was pleasant to work with and the experience was painless More

Had an excellent experience at Jay Wolfe Honda! James Trotter helped us and he was phenomenal!! Great guy, super helpful, and provided a no pressure experience. We ended up purchasing a vehicle for a gre Trotter helped us and he was phenomenal!! Great guy, super helpful, and provided a no pressure experience. We ended up purchasing a vehicle for a great price, and we are thrilled. Thank you Jay Wolfe Honda and James!! You are the best. More