Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center

Copied from my review on another website as I got an email to rate my service on multiple sites: Took vehicle in for basic service and recall, and got it back in worse physical condition. Service d email to rate my service on multiple sites: Took vehicle in for basic service and recall, and got it back in worse physical condition. Service department detailed replacing condenser for ac but did not replace broken clips on trim while removing front bumper. Passenger trim flew off and hit car behind me when pulling into the freeway. Had cabin air filter replaced. Service technician on dash cam complained how terrible they are to replace and does not put strap back on, causing glove compartment to slam down instead of come out gradually. Did not tighten plastic engine cover bolt causing washer to make noise while driving (obviously minor issue, but no attention to detail) - told me there were only clips on the cover when I returned to explain issues, so I had to show them the bolt. "No step" trim showed new signs of wear/bending , stated they didn't believe it was caused by them. To be fair, after taking it back and explaining the issues, they did correct their mistakes and replaced trim, fixed the glove compartment, tightened the bolt, and replaced the no step (and explained again that it was a courtesy as they didn't think that specific issue was caused by them). Cost about $100 extra in transportation fees and lost time as I was without a vehicle for an extra day while they corrected their mistakes. Although these are minor issues, it makes me question the integrity of the other work that was performed (as I ideally shouldn't have to check their work) More

Fixed my tire leak no charge and it was fast. I bought the vehicle there I bought the vehicle there More

Great customer service! That's why I keep coming back! I feel they really listen and really care. That's why I keep coming back! I feel they really listen and really care. More

trustworthy and reliable i brought my jeep renegade back in for the sound system and the manager test drove it and had manya order a speaker she called when it came in and we set up an appt. i have my n in for the sound system and the manager test drove it and had manya order a speaker she called when it came in and we set up an appt. i have my new part and mu guidance lady is not talking off of the car floor any more. More

Gary was very helpful and worked hard to get my issue resolved with my jeep. resolved with my jeep. More

Staff is very responsive, facility comfortable; but just had an oil change where technician spilled oil over the engine and many underhood areas. Technician did not take time to wipe up spills. Was technici had an oil change where technician spilled oil over the engine and many underhood areas. Technician did not take time to wipe up spills. Was technician careless about other steps of the oil change and the safety check? Because of this careless behavior I will likely go elsewhere next time. To Belzer's credit my call to them was acknowledged without excuses and they said they will correct the problem. More

oil change/tire rotation service very fast, no issues with the department personnel whatsoever everyone is very friendly! with the department personnel whatsoever everyone is very friendly! More

That was the best service I've received yet the tech. was very knowledgeable thanks was very knowledgeable thanks More

Excellent customer service! !! Very please with everything!! Been using them for the last 6-7 years Great team !!! !! Very please with everything!! Been using them for the last 6-7 years Great team !!! More

Everything is good except I unexpectedly had to wait all week till I got my vehicle back. week till I got my vehicle back. More