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Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center

Roseville, MN

4.6
1,256 Reviews

1,256 Reviews of Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center

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June 19, 2020

Two paint chips on the hood of my new 300 are all gone! After my wife and I purchased a new 300, and got it home, we realized that the hood had two paint chips almost in the center of the hood. The chips w More

by doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, the sales manager., Gage McDonald
Jun 20, 2020 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear Justin and Gage were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

June 19, 2020

Did not liten to directions I scheduled a oil change and tire rotation as I had received an email stating that the price was $ 34.95 and the tire rotation was free. I did pre-pur More

by tom.melhorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Tharaldson
Jun 20, 2020 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review Roseville Chrysler Jeep Dodge Ram's service department! We will share your coments with them. Please don't hesitate to let us know if we can be of further assistance. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

June 18, 2020

Express Oil Change I stopped in with no appointment for an express oil change and they got me in right away even though it was late in the day. The wait time was very mi More

by dschanke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not see the others that helped me on the list, Chelsey Bergstrom
Jun 18, 2020 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Roseville Chrysler Jeep Dodge RAM. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

June 17, 2020

Airbag Service Work I had an error code appear that said Service Airbag System. I stopped in and Gary helped me out. The first attempt to fix the problem was unsuccessf More

by Amahlum1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary in Service
Jun 17, 2020 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're glad to hear Gary and the team were able to help you out and get you back on the road. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

June 17, 2020

Rob was great as usual! He is always friendly, keeps me updated and lets me know what I need to do to keep my car running well for me. Thank you Rob!! ~Wendy More

by wendy.norberg
Recommend Dealer
Yes
Employees Worked With
Rob
Jun 17, 2020 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you, Wendy! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Roseville Chrysler Jeep Dodge RAM, we look forward to having you as one of our valued customers for many more years to come! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

June 16, 2020

Very good service! Roseville Chrysler Jeep Dodge RAM has provided me with excellent service for my 2015 Jeep Grand Cherokee SRT and my 2018 Dodge SRT 392 Challenger. Th More

by robtclough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Gary in service department
Jun 16, 2020 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for your great feedback, we appreciate your business and our team looks forward to serving you again soon! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

June 16, 2020

I have received confusing communications last week and last year. I got text messages about service visits I did not have. I also received an Email about a car I do not own. When I try to respond to th More

by bob90
Recommend Dealer
Yes
Employees Worked With
Kyle Tharaldson
Jun 16, 2020 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us! We apologize for the the communication issues. Please reach out to us directly so that we can resolve this. We hope you will give an opportunity to demonstrate our commitment to great customer service! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

June 15, 2020

Finally - No More Oil Leak After several disappointing attempts to track down and fix a persistent oil leak I finally broke down and made the long drive to Roseville Chrysler-Pl More

by beeky50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Cox
Jun 16, 2020 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Beeky, Thank you for choosing Roseville Chrysler Jeep Dodge RAM, your feedback and rating mean a lot to us. We're glad Dave was able to help, and we hope to see you again! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

June 12, 2020

I arrived and immediately was acknowledged and ask what he could help me with. I let him know I had set up an appointment for oil change and tire rotation and I had purchased the service package. He asked More

by tojagg
Recommend Dealer
Yes
Employees Worked With
Olu
Jun 13, 2020 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Roseville Chrysler Jeep Dodge RAM. We appreciate your business and hope to see you again soon! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

June 12, 2020

Excellent service with great response from service team I had many questions and Jake quickly responded to my numerous phone calls. I was able to set up an appointment within a day, drop off my vehicle in More

by bryntllmns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Jun 13, 2020 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jake here at Roseville Chrysler Jeep Dodge RAM. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

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