Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center
Roseville, MN
1,255 Reviews of Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center
Great service. Courteous employees all around. Picked up my car and dropped it off. Made sure to disinfect all surfaces and keys. Great communication. Followed up and followed through. my car and dropped it off. Made sure to disinfect all surfaces and keys. Great communication. Followed up and followed through. More
I was shocked when the offered to pickup my car for an oil change. I’ve been trying for a week to find time to get into the shop but they were too busy. The pick up option was way more convenient than me oil change. I’ve been trying for a week to find time to get into the shop but they were too busy. The pick up option was way more convenient than me having to sit there for hours. More
Good Service, Lack of Communication was Frustrating I will preface this with; under the current circumstances, I can understand the changes but was still frustrated with the customer service. When I mad I will preface this with; under the current circumstances, I can understand the changes but was still frustrated with the customer service. When I made my appointment online, I selected a shuttle as I was going to drop off during lunch and pick up later in the day, as I had done multiple times before. Unfortunately, I was not informed that they had to lay off their shuttle drivers and ExpressLube staff until after I had already handed over my vehicle. I wasn't given a time estimate for how long it would be before the service would be complete. I arrived early for my appointment, but my car didn't go in for service until 30 minutes after my appointment time. It wasn't completed for another 45 minutes, so I was late back to work, just a quick "Hey, we are running a bit behind work will take about an hour" would have been just a helpful step so I could have coordinated a ride from a co-worker. I appreciate the text feature; however, it is not always monitored, and response times can vary. With all that said, I am pleased with the work that was done and will go back. I will just have to be more proactive! More
Great Service! Thank you for the timely service and ongoing communication during the repair process. I really enjoyed the text alert updates. Will definitely recom Thank you for the timely service and ongoing communication during the repair process. I really enjoyed the text alert updates. Will definitely recommend you all in the future. More
One of the best service crew on EARTH!!!!! And the greatest sale crew. Truly love and appreciate you guys!!!!! I will keep coming to you greatest sale crew. Truly love and appreciate you guys!!!!! I will keep coming to you More
Best Place to Service Your Jeep don't worry about the size, it's the quality. these folks will take care of you. and they communicate really well. I love the texting feature. Dece don't worry about the size, it's the quality. these folks will take care of you. and they communicate really well. I love the texting feature. Decent waiting room. And they tend to have more service appointments available than I've found at other dealerships. More
Love Roseville jeep!!!!!!!!! They are the best friendly and kind! Got the repairs done fast and I’m a timely matter. Always great, I love my jeep and kind! Got the repairs done fast and I’m a timely matter. Always great, I love my jeep More
Gary had my car ready in an hour I called for an appointment on Wednesday and was able to bring my car in at 9:00 the next morning and done in a hour. Gary is the best service custom I called for an appointment on Wednesday and was able to bring my car in at 9:00 the next morning and done in a hour. Gary is the best service customer advocate I have ever worked with and I highly recommend Roseville CJDR. More
professional, responsive service advisers Went in for an oil change. It was completed quickly. The lounge area is well stocked with beverages and snacks. The location of the dealership is ver Went in for an oil change. It was completed quickly. The lounge area is well stocked with beverages and snacks. The location of the dealership is very convenient. More
Timely service on a service van Jake was very easy to talk to on our service van. He realized how important it was for our company to get the truck back in the service field. Jake was very easy to talk to on our service van. He realized how important it was for our company to get the truck back in the service field. More