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Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center

Roseville, MN

4.7
1,255 Reviews

1,255 Reviews of Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center

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January 01, 2020

Attentive and Thorough No appointment but great service from all for basic service - Oil, Lube, Filter and tire rotation. Took me right in - done in 40 minutes. Rob was espe More

by darbeit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Robinson
Jan 02, 2020 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review for our service department! We look forward to sharing your compliments with Rob and don't hesitate to let us know if we can be of further assistance. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-633-3500

December 30, 2019

Oil change was good,don't know if my tires were rotated and no car wash. Not much else to say about a routine service check except a computer up date. More

by Rich Aspinwall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
December 30, 2019

Best RCJD dealer in the Twin Cities Gary did a great job of making sure my vehicle got the recall work done quickly and also addressed concerns about the radio, knowing what was the like More

by asdfj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Dec 30, 2019 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Alex, I am glad to hear you had such a great service experience, I will be sure to pass along your praise to Gary in service. If you ever need anything in the future, please do not hesitate to reach out. From all of us at ROSEVILLE CHRYSLER JEEP DODGE RAM, we thank you for choosing to make us a part of your family! Regards, Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-633-3500

December 25, 2019

Very pleased with oil change service I was in need of an oil change on my 2011 Ram truck as the mileage was past and stopped in to see if I could have that done. The service advisor said More

by pschaub723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Plus Service Writer
Dec 26, 2019 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Regards, Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-633-3500

December 24, 2019

Diagnostics Brought my vehicle in for a banging noise from left rear wheel area when hitting pot holes in the street. Talked to service rep and he had a mechanic More

by doubleh54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Dec 24, 2019 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thanks for your feedback on your recent service visit to our dealership. I'm glad to hear that our staff was able to address the noise issue and that you had a pleasant experience at Roseville Chrysler Jeep Dodge Ram. We truly appreciate your business! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-633-3500

December 23, 2019

Needed some topping off Although the oil change was done in a timely manner, they did not top off the washer fluid and antifreeze which I thought was part of the 21 point ins More

by mjgjovik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know
Dec 23, 2019 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for this review. It sounds like we almost hit the mark but are disappointed to hear that you weren't completely satisfied. I appreciate you bringing this to our attention, and if you'd be willing to reach out to me, I'd be happy to discuss it. Burrell Nadeau, Service Manager bnadeau@rosecjd.com 651-633-3500

December 23, 2019

Oem 2019 ram brake controller flash Installed a oem brake controller and had them flash the truck to activate it made a apt came in and took them 45 mins to get it done. And the were way More

by jedneak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ross , Dustin Eiklenborg
Dec 23, 2019 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Jed, Thanks for sharing your thoughts about your experience with the service department and our dealership. We appreciate your business and hope to see you again soon! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-633-3500

December 23, 2019

Expecting more Installation of spray in-liner and work done was great as well as the initial check in process, however the car was not washed, plastic covers were s More

by diazcalle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 24, 2019 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for your review! We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we didn't quite reach our goal here. If you'd like to discuss your visit in more detail, please feel free to reach out to management directly. Thank you for choosing Roseville Chrysler Jeep Dodge Ram. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-633-3500

December 19, 2019

Very Good experience Quick service, friendly and helpful people. I was in and out for an express oil change in under an hour. I call ahead and they let me know how many p More

by mmanderfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall the Service rep's name
Dec 19, 2019 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Regards, Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-633-3500

December 13, 2019

van electrical problem The service people addressed the van's problems in an honest and critical manner. They described in detail what was the basis of the problem and alte More

by wilso042
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave was the service manager, but I don't remember the name of the technician.
Dec 13, 2019 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear our staff was able to take great care of you and listen to all of your needs. We truly appreciate your feedback! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-633-3500

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