Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center
Roseville, MN
1,259 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,259 Reviews of Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center
Sort by
June 25, 2019
Made problem worse. Went in for a diagnostic test for this knocking noise in the front of the car and I was told my tpms was part of the problem. Then I was told that som Went in for a diagnostic test for this knocking noise in the front of the car and I was told my tpms was part of the problem. Then I was told that some screw that was connected to the frame of the car was stripped or Knocked loose so it was removed because apparently “I didn’t need it”. If it wasn’t needed then why was it there in the first place. The crazy part is the noise got louder so therefore that “screw” that was taken out obviously needed to be there or whatever was taken out. I’ve never had a problem with this dealership till that whole ordeal happened. Then to top it off after I was told all that i was about to be charged $160 for a diagnostics test!? $160 just to tell me a sensor was rattling in the tire and a screw was knocked loose! And diagnostics test shouldn’t ever be that much just to tell me that. More
by Jay101
Employees Worked With
Gary
June 21, 2019
Oil Change My service person was great. Friendly, courteous, and seemed genuine. It was very nice they checked my tires, and found a nail, and took care of it My service person was great. Friendly, courteous, and seemed genuine. It was very nice they checked my tires, and found a nail, and took care of it while doing the oil change. More
by diane desaer
Verified CustomerEmployees Worked With
Rob Robinson (311)
June 20, 2019
Great service and people. It was a great experience. Fast service and effective customer service. Also the commutation between me and the customer service people was really efi It was a great experience. Fast service and effective customer service. Also the commutation between me and the customer service people was really eficiente and well made. More
by cosaraiva
Employees Worked With
Randy Dolan, Rich Gerundo
June 19, 2019
wonderful experience I have been in with a couple different vehicles and they have always done a great job, explained what was needed and the cost up front.very friendly I have been in with a couple different vehicles and they have always done a great job, explained what was needed and the cost up front.very friendly . More
by clynnpeltier
Employees Worked With
David
June 17, 2019
great customer service and quality work Was in for air bag recall. Gary was great as were the techs. They made it easy and fast. appreciated the updates Gary provided on when the work would Was in for air bag recall. Gary was great as were the techs. They made it easy and fast. appreciated the updates Gary provided on when the work would be completed. More
by tedomini
Employees Worked With
Gary
June 17, 2019
Excellent customer service At Roseville Chrysler the staff is courteous, knowledgeable and friendly. The lounge is general clean and comfortable. I have been going there for 1 At Roseville Chrysler the staff is courteous, knowledgeable and friendly. The lounge is general clean and comfortable. I have been going there for 18 years and never disappointed. More
by PJB
Employees Worked With
Don't remember names
June 17, 2019
Service work It went very well! I came in for an oil change and check up. The service was easy, fast, and we’ll communicated by your service guy Rob. Thank you f It went very well! I came in for an oil change and check up. The service was easy, fast, and we’ll communicated by your service guy Rob. Thank you for the ease of service! More
by kfilter
Employees Worked With
Rob
June 16, 2019
Great work They maintained a constant line of communication with me about everything that was going on with my car. I was very satisfied with everything that the They maintained a constant line of communication with me about everything that was going on with my car. I was very satisfied with everything that they did for me. More
by sbishop3
Employees Worked With
Jake
June 15, 2019
New key made The service department at Roseville Jeep does everything in their power to meet my needs and make sure I have a good experience. No call is necessary The service department at Roseville Jeep does everything in their power to meet my needs and make sure I have a good experience. No call is necessary, I have stopped a number of times for simple questions about my Jeep and never feel that I’m interrupting them or my questions are too simple to ask. More
by linda
Employees Worked With
Service department David, Rob, Gary and Burrell
June 15, 2019
Uncommunicative but helpful in the end. I dropped my car of in the morning and was meant to pick it up in the afternoon. I called at 5.30 after hearing nothing all day and they then told me I dropped my car of in the morning and was meant to pick it up in the afternoon. I called at 5.30 after hearing nothing all day and they then told me i would not be able to take my car home that day because it was now un-drive able. They were only half way through the brake replacements. Admittedly, the delay was because of my company insurance but the dealership could have called much earlier in the day to update me. To there credit they did give me a great rental for the following day at no expense, though again the next day it was me again that had to call them to find out my car was now ready for pick up. More
by ben.cowdrill
Employees Worked With
None of the above
