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Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center
Roseville, MN
1,254 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,254 Reviews of Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center
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December 17, 2018
Wonderful Service Department I have never had better service than I have working with Dave the service manager and his crew! They made what could have been a horrible situation tu I have never had better service than I have working with Dave the service manager and his crew! They made what could have been a horrible situation turn into a good situation. They have wonderful communication and great customer service. I will NEVER go anywhere else! More
by pldemcho
Verified CustomerEmployees Worked With
Joel Eberle
December 15, 2018
WARRANTY REVIEW FORTUNATELY WE PURCHASED THE UNLIMITED WARRANTY FOR $3,000 WHEN WE PURCHASED THE GRAND CHEROKEE, AFTER REVIEWING CONSUMER REPORTS. I TOOK IT IN BECAUS FORTUNATELY WE PURCHASED THE UNLIMITED WARRANTY FOR $3,000 WHEN WE PURCHASED THE GRAND CHEROKEE, AFTER REVIEWING CONSUMER REPORTS. I TOOK IT IN BECAUSE THE CHECK ENGINE LIGHT WAS ON. REPAIR BILL AT 75,000 MILE WAS $3500. I CAN WHINE ABOUT THE LACK OF RELIABILITY. I HAVE NOTHING BUT PRAISE FOR THE SERVICE CENTER !! THEY DID WHAT THEY NEEDED TO DO ON SCHEDULE AND PROVIDED AN UPSCALE SUMMIT FOR 4 DAYS - WHICH INCLUDED THE WEEKEND. VERY COMPETENT AND FRIENDLY. More
by SHARONMORSE
Employees Worked With
GARY - LONGER RED HAIR - SETS IN THE EAST SERVICE DEPT COMPUTER.
December 15, 2018
Efficient This went quickly and smoothly. The service person went on a ride with me to try to pinpoint a rattling noise. I appreciate the shuttle service. This went quickly and smoothly. The service person went on a ride with me to try to pinpoint a rattling noise. I appreciate the shuttle service. More
by mdzwank
Employees Worked With
Bruce Walberg
December 14, 2018
Excellent This is my second new vehicle with this dealership and this time service is much better and improved Thanks I appreciate the timeliness and conveni This is my second new vehicle with this dealership and this time service is much better and improved Thanks I appreciate the timeliness and convenience and affordability Joan B More
by jfbullemer
Employees Worked With
Bruce Walberg
December 14, 2018
accommodating and friendly staff. The gentlemen who greeted me when I first drove into the garage was welcoming and friendly. Gary, my service rep, walked me through my service needs, The gentlemen who greeted me when I first drove into the garage was welcoming and friendly. Gary, my service rep, walked me through my service needs, was easy to work with and very accommodating. He called me when my vehicle was ready.....they got me in, handled my service needs, and got me out. More
by chris.navarra
Employees Worked With
Gary
December 14, 2018
Oil change Rob was really nice & informative. The waiting room was nice & comfortable. I would come back the roseville dodge ram to get work done on my truck. Th Rob was really nice & informative. The waiting room was nice & comfortable. I would come back the roseville dodge ram to get work done on my truck. Thanks! More
by ludafiski
Employees Worked With
Rob Robinson
December 12, 2018
Faster then they told meI I brought my jeep for an oil change on a Saturday. I was not feeling well and they told me it was going to be 1.5 hours. It ended up taking an hour. I brought my jeep for an oil change on a Saturday. I was not feeling well and they told me it was going to be 1.5 hours. It ended up taking an hour. More
by Michelle V
Employees Worked With
I can't remember becasue I was sick!
December 12, 2018
Antifreeze leak Never in the history of Time have i Own a vehicle that reeked of antifreeze that didn't have an antifreeze leak the service writer told me that it's n Never in the history of Time have i Own a vehicle that reeked of antifreeze that didn't have an antifreeze leak the service writer told me that it's normal that I'm smelling antifreeze no it's not I can't even believe that he said that to me and then expect me just to walk out the door and believe it $90,000 for a tow truck that wreaks antifreeze in it telling me that that's normal..... More
by eric.e.baker76
Employees Worked With
Jake
December 12, 2018
Trust is key I have used this dealer for my truck for almost 8 years. I have had great experiences, they honor coupons above and beyond (even when my $20 oil chan I have used this dealer for my truck for almost 8 years. I have had great experiences, they honor coupons above and beyond (even when my $20 oil change is 7qt and not 5, or I need $800 of work with a $200 20% off max.) I did have one less than great experience with tires, but it is bound to happen over that length of time. Great place. More
by MICHAEL_TINDALL
Employees Worked With
Jake
December 11, 2018
Dodge 2016 pick up We bought this truck from here last Winter with recalls on it but they weren’t ready with the fix yet. Was told we would be called when the recall par We bought this truck from here last Winter with recalls on it but they weren’t ready with the fix yet. Was told we would be called when the recall parts were out and ready, never got a call. Then we come in to fix the recalls and the DEF filter and don’t fix it right the first time when we told them we already tried other things. Then The second I get home the DEF filter goes off and I need to go back again, very time consuming and annoying. When we were called they said the air filter was fixed and that I told them air filter? I think these workers are being lazy and trying to beat around the bush for something they don’t want to do. Fix it right the first time and make the customer happy ! Enterprise has been great to deal with and Jake has been doing well at getting back to me but we did need to speak with management to get our point across at what needs to be fixed. It shouldn’t need to get to that extent cause we are not that kind of people to complain. Do your job the first time More
by brittanyostrowski94
Employees Worked With
Jake
