Jeff D'Ambrosio Volkswagen
Downingtown, PA
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174 Reviews of Jeff D'Ambrosio Volkswagen
Helpful, friendly staff made buying first car easy This was my first time purchasing a new car, and I was a bit worried going into it due to all of the horror stories I've heard about other people's ca This was my first time purchasing a new car, and I was a bit worried going into it due to all of the horror stories I've heard about other people's car buying experience. Tiffany did an excellent job of communicating with me via phone and internet, and when it was time for me to test drive I was helped by Stefan. Everyone was very accommodating, and they worked me through some difficulties that arose due to my out of state license. I would absolutely recommend this dealership, and specifically Stefan, to anyone looking to purchase a new VW. More
Fabulous experience Diego La Mar is very professional and accommodating. Highly recommend him and Jeff D'Ambrosio. Excellent sales and service great deals and promoti Diego La Mar is very professional and accommodating. Highly recommend him and Jeff D'Ambrosio. Excellent sales and service great deals and promotions Awesome service too More
My first car My first brand new car experience was great thanks to Diego L. (Sales specialist ). He is very knowledgeable about the cars he sells. Very patient, w My first brand new car experience was great thanks to Diego L. (Sales specialist ). He is very knowledgeable about the cars he sells. Very patient, well mannered, and attentive. Diego explained all the controls, settings and programmed the radio to my iPhone. My Jetta was waiting outside warm and ready to go. Well done Diego ! Thank you!! More
Fastest, easiest, and best car buying experience. Like most savvy car buyers, we do most of our homework before even walking into a dealership. The internet is a powerful tool with model features, pri Like most savvy car buyers, we do most of our homework before even walking into a dealership. The internet is a powerful tool with model features, prices paid, and car buying experiences at our finger tips. The traditional salesman have almost been replaced and car buying is now about service and value. I did my research, confirmed the car was available and drove down to negotiate the deal. Tyler was very professional and the negotiating and initial paperwork took 10 minutes. I am picking up the car next week and am looking forward to finalizing the process and will most likely bring the whole family. More
A class act, again We have purchased 10 cars from this auto group in the past 17 years. We've bought and leased Dodges, Chryslers, Rams, Jeeps, Mitsubishis and a Fiat. We have purchased 10 cars from this auto group in the past 17 years. We've bought and leased Dodges, Chryslers, Rams, Jeeps, Mitsubishis and a Fiat. Last night we bought our first Volkswagen! Diego Lamar was a knowledgeable and courteous salesman. I changed my mind at least 6 times and he was genuinely pleasant through the entire process. He and Tyler joked with us through the whole experience, which helped to make it as enjoyable as it was. They worked hard to get us what we wanted at a great price and we will gladly refer friends and family to them. Chris Danze was our finance manager and though he is new to the dealership, he knew what he was doing and made the "signing your life away" process quick and painless! Thanks guys! More
They forged my signature on the Buyer's Order document and sent it to the bank with $6000 more than what we agreed on. Downingtown Police Department received my statement reg on the Buyer's Order document and sent it to the bank with $6000 more than what we agreed on. Downingtown Police Department received my statement regarding this incident and will start investigation. Christopher Donze is the manager who was signing this deal and he is ONE BIG LIAR. General Managers didn't answer the phones or respond to e-mail in a timely manner and forwarded my request back to Christopher Donze. More
New car purchase Dave Baldwin did a phenomenal job taking care of me. I cannot express how I felt so comfortable throughout the whole process. Even with him being so b Dave Baldwin did a phenomenal job taking care of me. I cannot express how I felt so comfortable throughout the whole process. Even with him being so busy, he was able to accommodate both myself and others as I had noticed while there. I will be recommending anyone who needs a car to go see Dave Baldwin at Jeff D'Ambrosio's. More
Awesome experience and negociation! I negotiated my car, a 2017 Tigan for a Lease through the internet with Tiffany, the whole process took less then two days, and it was a pleasure work I negotiated my car, a 2017 Tigan for a Lease through the internet with Tiffany, the whole process took less then two days, and it was a pleasure working with her. Right after the deal was sealed John Duffey took of the documentation and at the dealer he gave a tour of the car in detail, and I was out of there in no time. I leased through the Foreign Business Program of VW, and they made it as simples as possible, Like I said in less then 24 hours I had the car. More
Great car, great people! As an out-of town buyer, I knew nothing about this dealership. It turned out to be the most pleasant car-buying experience of my life. The 2017 Golf R As an out-of town buyer, I knew nothing about this dealership. It turned out to be the most pleasant car-buying experience of my life. The 2017 Golf R was ordered from Germany. By the time it arrived at the dealership, I had just suffered the loss of a very dear loved-one, and was unable to think about taking possession of a new car and might not even want it. Jeff Deacon and his manager were incredibly understanding, and urged me to take as much time as I needed. When I showed up a week later, Jeff spent a great deal of time going over the car's features during a test drive prior to purchase and a "tutorial" session after the sale was completed. Jeff Deacon is everything you could want during a car-buying experience. He knows the product well, he is extremely courteous and attentive to his customers' needs (as were all staff members with whom I dealt), and, most important, he is simply a very nice person and a pleasure to spend time with. The Golf R, by the way, is amazing! More
Great customer service This was my first time buying a car and they made it pretty simple. Doug helped me as well as many other sales reps which gave an overall great custom This was my first time buying a car and they made it pretty simple. Doug helped me as well as many other sales reps which gave an overall great customer service experience More

