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Jeff Haas Mazda
Houston, TX
702 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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702 Reviews of Jeff Haas Mazda
February 18, 2025
Do not shop here. If you do you will receive marketing emails for years even after requesting nicely to unsubscribe, emailing the General Manager, emailing the market If you do you will receive marketing emails for years even after requesting nicely to unsubscribe, emailing the General Manager, emailing the marketing department, and emailing the corporate office. More
by kurt2029
Employees Worked With
Unknown
January 16, 2025
After purchasing a car with a trade in the trade in car has not been paid off by the dealership and it has been over 4 weeks. I left many messages with the finance department and have never heard back. The has not been paid off by the dealership and it has been over 4 weeks. I left many messages with the finance department and have never heard back. They are quick to take your money but it’s not a priority for them to honor their debts apparently. More
by Unhappycustomer
Employees Worked With
Charles Silmon
October 03, 2024
We’ve purchased 2 Mazdas over the past 5 years both times thru Charles. There is a reason we purchased thru him twice. He’s a straight shooter who makes you feel comfortable and you don’t feel taken advanta thru Charles. There is a reason we purchased thru him twice. He’s a straight shooter who makes you feel comfortable and you don’t feel taken advantage of in the least when you leave the dealership. Looking forward to making our next purchase thru him as well. More
by Jmbauman86
Employees Worked With
Charles Silmon
August 26, 2024
I have purchased several Mazda's from Jeff Haas, has always been a pretty good experience. Would have purchased another, but they could not find what I was looking for so I purchased a Nissan. Request always been a pretty good experience. Would have purchased another, but they could not find what I was looking for so I purchased a Nissan. Requested a refund on the Gap Insurance and Extended Warranty over 2 months ago, made several calls and still no refund. Very disappointed as this is part of good customer service. So, next time I purchase a new vehicle, I will have to seriously reconsider returning to Jeff Haas Mazda as I believe customer service should always be FIRST. More
by Trod1757
Employees Worked With
Sutoyo Sugiharto
August 17, 2024
Horrible experience. Purchased a new car, was called to come get my plate number, color on the paper was different from the actual car color. When I complained about it, Purchased a new car, was called to come get my plate number, color on the paper was different from the actual car color. When I complained about it, I was told they can’t do anything about it, that I should go online and change it myself. When I insisted they fix it, I was left unattended for a long period of time. No one took responsibility for the mistake. They’re all acting unbothered. More
by Kwin
Employees Worked With
Larry Bennett, Charles Silmon, Memphis Jiron
