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Jeff Haas Mazda

Houston, TX

4.7
702 Reviews

16711 Katy Freeway

Houston, TX

77094

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702 Reviews of Jeff Haas Mazda

December 18, 2017

Honest Dealership With GREAT Prices and Stand-up Salesmen I had a large amount of negative equity in my trade-in vehicle. When I first contacted Jeff Haas Mazda because they had the best prices for the used v More

by JoAnna Starr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Acevedo
Dec 18, 2017 -

Jeff Haas Mazda responded

Thank you for your review and for choosing our dealership, JoAnna. I'm sure our entire sales staff enjoyed serving your automotive needs as much as you enjoyed your experience. Until next time, drive safely. Kind regards, Todd Crabtree, GM, toddc@jeffhaasmazda.com

October 08, 2017

Always a Pleasure going to Jeff Haas Mazda Every time i go into the Jeff Haas Mazda dealership to get my car services Todd always helps me out. he always looks out for me explains everything in More

by Alex05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Troublefield
August 22, 2017

Very nice waiting area I was doing just change oil He treats me like royalty Excellent service..As he told me what I need be done next oil change. This was my second time More

by My little baby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Troublefield
Aug 24, 2017 -

Jeff Haas Mazda responded

It is wonderful to hear that our staff at Jeff Haas Mazda was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

August 20, 2017

Employer I been coming there to Allan Hempel since 2009 and I think the world of him because he really care about his customers.And is very helpful too. More

by Chitown44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Hempel
Aug 24, 2017 -

Jeff Haas Mazda responded

Hello and thank you for your kind words! Allan is a great asset and we appreciate him for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

August 15, 2017

Was unhappy I ran into a situation at Jeff Hass where through a communication breakdown In a Dept felt like I was treated unfairly. The general manager went out More

by nxcoco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Bennett, Lee Pollock
Aug 15, 2017 -

Jeff Haas Mazda responded

This is a abuse of online reviews. We don't hold cars, we sell cars. All a customer has to do is commit to buy and leave a deposit and sign a purchase order. We got zero of the 3. Telling our sales person you need to think about it is not a commitment to buy. I am reading you text your were thinking about and only 75 percent sure knowing that the unit was going away on Monday. It went away and now you are blaming us. Next time you found a great price on line. buy it before someone else does.

August 15, 2017

Excelent! I've had several Mazda's from Jeff Haas Mazda and my service Technician of choice has always been Allan Hempel. I've found him to be honest and always More

by Len376
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Hempel
Aug 24, 2017 -

Jeff Haas Mazda responded

Thanks for your outstanding review! I'm very happy to hear that Allan has always been of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

August 12, 2017

excellent customer service although i didn't buy my dream BMW at this dealership , but yet the salesman was very courteous and straight to the point, i was looking for an automa More

by bmwlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Troublefield
Aug 24, 2017 -

Jeff Haas Mazda responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Jeff Haas Mazda. Thank you so much for coming in and please let us know if there's anything else we can do for you. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

August 11, 2017

Great Service Todd Troublefield was courteous, understanding, and willing to answer all my questions. Todd kept me up to date on my car. Got me in and out quickly. More

by Aggie Tiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Troublefield
Aug 24, 2017 -

Jeff Haas Mazda responded

Aggie, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

August 10, 2017

Todd Troublefield is your man! Todd Troublefield at Jeff Haas Mazda is an excellent service advisor. I trust him for his honest service and clear communication. Your Mazda is in saf More

by RG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Troublefield
July 30, 2017

Excellent service Very courteous dealer rep. He kept me informed of anything including a recall on my car I wasn't aware of and offered me a loaner car so I didn't have More

by halejandro9447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Guzman
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