Jeff Haas Mazda
Houston, TX
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702 Reviews of Jeff Haas Mazda
Rude, unorganized, ridiculous. I doubt I could have been any less happy with trying to buy a used car here. Drove over an hour out of the way to find out the car I called about 3 ti I doubt I could have been any less happy with trying to buy a used car here. Drove over an hour out of the way to find out the car I called about 3 times was sold after being asked to come see it, and they had nothing comparable. Used car manager was RUDE and not willing to help and the sales person just as bad. I ended up getting a car (not the one I wanted and had more miles and was even more expensive) and only give them a 2 star because Kourtney in finance was great. Probably won't return to the used side and I do not recommend it to anyone. More
Satisfied Mazda Owner!!!!!! OMG, where do I begin?. From the moment I walked in, to the first service change, etc. I've never experienced such great service the way I did at Jef OMG, where do I begin?. From the moment I walked in, to the first service change, etc. I've never experienced such great service the way I did at Jeff Haas. My salesman, Robert Cunningham was, AMAZING!!!!!!! He was there for me from start to finish. He understood my needs and fulfilled them. I also would like to extend an awesome thank you to, Danyel, Finance Representative!!!!!!!! She was super nice and very understanding. She even worked with an awesome finance company to lower my APR!!!!!!!! Talking about a great, affordable monthly payment. I definitely can't leave out the Service Team!!!!!!! Carlos Guzman was great. I just recently did my 5,000 mile service change, 11/24/14, and everything was conducted in a timely manner. My vehicle was serviced at the appointment time given, and I was thoroughly explained of the work completed. I will definitely recommend Jeff Haas to everyone!!!!! I'm enjoying every moment of my 2014 Mazda 3. Keep up the excellent work guys!!!!!!!!! ?? More
Excellent experience, appreciate the work of Allan Hempel, the service writer. Work scheduled and completed in a reasonable amount of time. Facilities were experience, appreciate the work of Allan Hempel, the service writer. Work scheduled and completed in a reasonable amount of time. Facilities were clean and pleasant. More
Excellent Service David Villarreal Always friendly, always excellent customer service. I never have bad experience this dealer in the 3 years i coming here. Call me every time about sta Always friendly, always excellent customer service. I never have bad experience this dealer in the 3 years i coming here. Call me every time about status off my car, and time its ready. Thank you. Laszlo More
GREAT JOB ALLAN HEMPEL AS ALWAYS...THNAK YOU I've been a customer of Jeff Haas Mazda I've been a customer of Jeff Haas Mazda for as long as they've been in business. The service departme I've been a customer of Jeff Haas Mazda I've been a customer of Jeff Haas Mazda for as long as they've been in business. The service department is what always brings me back. The whole team is just great! Allan always gives me an honest estimate of costs and always calls and keeps me posted and always make sure I have a ride to and from work. Sharon is always helpful and smiling when I come in at such an ungodly hour of the morning! Jeff Haas service department is why I'll always drive a Mazda! GREAT JOB ALLAN HEMPEL AS ALWAYS...THNAK YOU KEITH FUSSELL More
Excellent Service! A couple of weeks ago my GPS said I should turn and I did ... onto a rutted clay road in the rain. It took me a bit to get out of the mess I had gott A couple of weeks ago my GPS said I should turn and I did ... onto a rutted clay road in the rain. It took me a bit to get out of the mess I had gotten in to. After my 'mudding' incident my little Mazda 2 had just a little trouble. It was riding rough, but, only at speeds above 70 mph. I scheduled a Saturday appointment with my Service Advisor, Todd Troublefield. Todd was off on Saturday, so, Service Advisor, Carlos Guzman helped me. I explained my unfortunate off-roading experience. Carlos Guzman understood the issue completely. When I got my car back she was fixed! I love to drive and that is how I work off stress, so, it was a great relief that they were able to get her all back in balance and riding smooth. I had gotten a clump of clay in the front floorboard that had hardened and I expected to have trouble getting that out. I didn't have to worry about that either. They had vacuumed the interior and gotten that monster out of my front floorboard. I'd like to say thanks to everyone at Jeff Haas Mazda for helping me and my little Mazda 2 last Saturday. You did a great job! Anne More
Professionalism I recently bought my second used car at Jeff Haas Mazda and just like the first time it has been a good experience. I appreciated the help of Mohamad I recently bought my second used car at Jeff Haas Mazda and just like the first time it has been a good experience. I appreciated the help of Mohamad who gave good advice and has been patient with us. He made our buying experience enjoyable. More
Great service I am very happy with the service here, and I always feel I'm getting the value for what I paid for. Cynthia Ramirez has done a great job. Thanks. I am very happy with the service here, and I always feel I'm getting the value for what I paid for. Cynthia Ramirez has done a great job. Thanks. More
Service Amazing group of people. They are always very professional. David Villarreal is on point to serve, to keep me update, with what is going on with the c Amazing group of people. They are always very professional. David Villarreal is on point to serve, to keep me update, with what is going on with the car and making sure that I understand all. Outstanding experience ! More
Twice as nice as expected!! While most people don't have the ability to walk into dealership after some research on the internet and purchase 2 cars at one time, that's exactly w While most people don't have the ability to walk into dealership after some research on the internet and purchase 2 cars at one time, that's exactly what happened to me!! That's just how welcoming, un-pressured and honestly pleasant this experience was! After 17+ years of driving Toyota automobiles.....we wanted a change and found that Mazda more than fit the bill! After dealing with an old friend in "the business" for those years, you can imagine my hesitation in walking into a dealership without knowing a soul, Charles Silmon put a halt to that hesitation immediately, He was friendly, informative and above all, REAL! A no pressure, more than pleasant experience. I would definitely recommend Jeff Haas Mazda to any and all!! We LOVE our new cars and are proud to now call ourselves a Mazda family! More

