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Jeff Haas Mazda

Houston, TX

4.7
702 Reviews

16711 Katy Freeway

Houston, TX

77094

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702 Reviews of Jeff Haas Mazda

June 06, 2014

Outstanding Service with great price I took my mazda 5 to a dealership (name withheld) for repairs, the quote was in the thousands (which was ridiculous) but when I took my mini van to Je More

by omokomol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Guzman
May 15, 2014

Best Service Manager We bought our first car in 1963. We've owned many different makes and models purchased thru a wide variety of dealerships throughout the nation. We''v More

by Steveernst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Guzman
May 13, 2014

Excellent, quick, efficient I had to take my CX9 in for a brake issue. I let Carlos know that I would need a rental car, and that I would be on a time crunch. When I arrived, More

by hlam510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Guzman
April 03, 2014

Customer for Life! Every one at Jeff Haas Mazda was professional, kind and helpful! Our whole car buying experience was perfect from start to finish. We love our new M More

by Stuartkeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Maxa
March 29, 2014

We were very pleased with our experience at Jeff Haas Mazda and our sales person Brant Dixon. So pleased...that we went back a few weeks later and bought a second car from them. Brant and the Manager L More

by Rharms50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Pollock
March 28, 2014

Carlos Guzman is an excellent service advisor. I have worked with him for several years now & would definitely recommend him to others. He is very knowledgeable about auto servicing and keeps you up-to- More

by TexasFather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Guzman
March 22, 2014

I always come back to Jeff Mazda for service because of the excellent service I receive from Carlos Guzman over many years. He is personable and pleasant but also anticipates my needs and often finds advan More

by andrepoorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Guzman
March 13, 2014

Had a Problem - they fixed it Had some initial issues with a car I purchased. I returned and they worked with me to get the problem sorted out. It took a little longer than I wou More

by bmontminy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick (Used Sales Manager)
Mar 13, 2014 -

Jeff Haas Mazda responded

Hello Lets see what we can do to help you out. email me at toddc@jeffhaasmazda.com. and let me know what you think is fair? Todd Crabtree

Apr 07, 2014 -

Jeff Haas Mazda responded

We are so sorry you feel this way. At Jeff Haas Mazda every customer is important to us. I do see you came back and bought another car from us. I hope you are happy now and enjoying you vehicle. Thanks for buying two cars from us in such a short time. Todd

March 04, 2014

This is the first time I've returned for service at the Dealer. Why? Because of the impeccable and courteous service I've received from Carlos Guzman and Alan Hempel and Rainie Coleman. These guys h More

by Firebexar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Guzman
February 27, 2014

Great experience at this dealership . Adam Ross kept me in loop of what was going on with the process made my car shopping experience easy. No headaches. Great staff More

by Israelm4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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