Jeff Hunter Toyota

Above and beyond! Recently my wife was traveling through Waco, and found herself with a flat tire on busy hwy 6 with a flat tire. She called me and I called the dealers Recently my wife was traveling through Waco, and found herself with a flat tire on busy hwy 6 with a flat tire. She called me and I called the dealership to see if they had a tow service. The service manager Wes Matus went above and beyond my expectations, and came to her and changed her tire for us! 10++++ for this place! More

5000 miles check up I took my 2016 Tacoma in for a schedule 5000 miles check up, which is supposed to include a tire rotation. I also was having problems with condensatio I took my 2016 Tacoma in for a schedule 5000 miles check up, which is supposed to include a tire rotation. I also was having problems with condensation from the ac. According to their service Dept there was nothing wrong with the ac, and I didn't get a tire rotation either. I did bring that up with them, and was told I didn't tell them I wanted a rotation. All vehicles get a tire rotation at the 5000 mile check, otherwise it voids tire warranty. They kept my truck for 8hrs, they had more than enough time to do a complete check. I will not be buying from them again. More

Service I took my car in for repair to replace a fuse that cost $30 and walked out with a $550 bill. We were told that they charge $130 per hour for labor so I took my car in for repair to replace a fuse that cost $30 and walked out with a $550 bill. We were told that they charge $130 per hour for labor so it apparently took 4 plus hours to switch a fuse. When I picked up my car I went inside to pay at the counter and was given my keys. I walked outside thinking that that my car was going to be out front, it was not there so I went back inside and asked if they knew where my car was. They lady got up walked me out the door and pointed to the parking lot near service that had probably about 6 rows of cars as well as a gated area and told me it would be somewhere out there and to go look that she had no idea. She then turned around and walked inside. I will NEVER go back to this Toyota dealership. I would recommend traveling to another Toyota dealership (maybe Temple or Killeen) or finding another local repair person to service your vehicle. I was very disappointed with my whole experience. More

Horrible at locating a problem and a waste of time Took my Tundra in because of a strange noise from the rear. They seemed friendly and took my truck in to find out the problem. A day later they said t Took my Tundra in because of a strange noise from the rear. They seemed friendly and took my truck in to find out the problem. A day later they said they found the problem to be the front left shock external reservoir from my aftermarket shocks were rubbing against the frame and . I knew it was a lie to begin with cause I check them often and watched how the shop I took it to install them. Plus the front left shock would not make a noise at the rear of a truck either. These people do not know how to fix vehicle or much less identify the problem with one. This is by far the worst Toyota dealership service I have came across. More

very dissatisfied due to lack of professionalism This place was clueless to mechanical issues on a tundra. Called for appt. told what was needed went in they were totally clueless to what they were d This place was clueless to mechanical issues on a tundra. Called for appt. told what was needed went in they were totally clueless to what they were doing the noise continued in my truck finally another charge of $300 later n it was temporarily fixed had to go somewhere else. The advisor Joey was rude and told me the noise was just breaks. Left contact Joeys supervisor his name i cannot remember but he was just as rude. I was wanting to buy a new tundra from there but with that type of professionalism it stopped me. More

I spent a great deal of time reseaching to purchase a new pick up truck. With so many models to choose from it got to be quite confusing. I met Whit Sheppard the new car mgr at Jeff Hunter Toyota and he was pick up truck. With so many models to choose from it got to be quite confusing. I met Whit Sheppard the new car mgr at Jeff Hunter Toyota and he was very knowelegeable and took the time to explain the different models and options and really clarified my wants and needs. They had a tremendous offer on the Toyota Tundra and I was able to choose from a great selection that they had on hand. I was impressed with the facility and the fact they stock so many vehicles to choose from. I was able to take delivery the same day and best of all the Tundra is Texas made which me vey proud. I will tell everyone looking to buy a new or even a pre-owned vehicle that Jeff Hunter Toyota is the smart choice. More