Jeff Hunter Toyota

Easy to make Appointment online for Warranty service I had previously serviced this vehicle at Toyota Grapevine for its initial six month checkup. I enjoyed their theater style popcorn machine and latte I had previously serviced this vehicle at Toyota Grapevine for its initial six month checkup. I enjoyed their theater style popcorn machine and latte coffee machine as well as the comfortable waiting area. They also do a complimentary car wash after service is completed, so they vacuum and clean the windows. At Jeff Hunter, customers get coffee and water, none of the other things. OK, here's the trade off, I was in and out of Jeff Hunter in 45 minutes, with a dirty car and my nose wanting some popcorn as I left. I'll go back because of the fast service and forgo the 2.5 hour wait I had at the other dealership. I purchased this vehicle in Grapevine, a dealership I've bought two vehicles from. I was unable to negotiate better deal with Jeff Hunter, but after this experience with their service department. I will go there to service my new Toyota. More

a positive experience with service I had no particular expectations for the service visit. I have not previously dealt with anyone from the facility. Service work generally starts from I had no particular expectations for the service visit. I have not previously dealt with anyone from the facility. Service work generally starts from a low er expectation. When all was finished, it felt more like I had a concierge than a service representative. The employee that handled my visit from beginning to end (Eva ?) kept me always informed of the status of the work and offered other repair options for my consideration. She contacted me to schedule the work, the receipt of parts, the progress of the repairs and, of course, the finish of repairs. Since I have not been in the market for a vehicle, I have never formed any impressions of the dealership. That is changed. This has been a stress-free experience for me. Thank you to all the people working for me in the service department and especially, thank you to Eva. More

Service was KEY, and they did NOT disappoint!! I live about an hour and a half from Jeff Hunter. Brad had helped me pick a car, the trim, price my trade, negotiate on the new car, and start the fin I live about an hour and a half from Jeff Hunter. Brad had helped me pick a car, the trim, price my trade, negotiate on the new car, and start the financial process ALL before I even got into town! He was wonderful and even came in 30 min early because I had to be at work by a certain time. They were very helpful to get in and out in a very timely manner! More

New Toyota Tundra Purchase Our purchase of our new truck was seamless. Our person, Ben Amos, was very helpful and informative throughout the process. We would definitely recomme Our purchase of our new truck was seamless. Our person, Ben Amos, was very helpful and informative throughout the process. We would definitely recommend shopping here. More

Very good experience. Julian is an excellent salesman that has taken care of me and my family on the last 4 vehicles that we have purchased. experience. Julian is an excellent salesman that has taken care of me and my family on the last 4 vehicles that we have purchased. More

Ease of doing business Mr. Sloan helped me with purchasing a new Toyota Tundra over the internet. This is the first time that I have done this and he made the experience so Mr. Sloan helped me with purchasing a new Toyota Tundra over the internet. This is the first time that I have done this and he made the experience so comfortable that I will do it again. In fact, I plan on doing so with Jeff Hunter Toyota. More

Oil change In and out in less than a hour for oil change and of coarse multi point inspection. Thank you Eva Merkel !! So glad you're back !! In and out in less than a hour for oil change and of coarse multi point inspection. Thank you Eva Merkel !! So glad you're back !! More

Always awesome service Eva has awesome customer service skills. She is always running and making sure the customers are reminded that they are not forgotten.Every one always Eva has awesome customer service skills. She is always running and making sure the customers are reminded that they are not forgotten.Every one always is nice at the dealership. More

Truck Purchase I was in the market for a new truck. All of the people were very friendly and it made it a very stress free experience. I was in the market for a new truck. All of the people were very friendly and it made it a very stress free experience. More

Service Dept is Inconsistent but General Mgr is Helpful Last week when I had my 10,000 mile service I was told that I needed to replace my air filters. I do that myself, so I declined, and the CSR told me t Last week when I had my 10,000 mile service I was told that I needed to replace my air filters. I do that myself, so I declined, and the CSR told me they would blow them out for me. I went home and replaced the cabin air filter, which had clearly NOT been "blown out." I accessed the engine filter, and it was like new because I had replaced it very recently. Last 10,000 mile service a different CSR told me that the filters were very dirty and that they needed to charge me $50 to take out the AC blower motor to clean it because when they remove(d?) the filter the leaves and other trash would fall into the blower. My Camry has ALWAYS been serviced at the dealership (over 160,000 miles). This is the FIRST time they have ever told me this. The only way to know that the cabin air filter is dirty is to remove it... but when I got home and replaced the filter myself, there was still a bunch of leaves and debris in the filter, so EITHER they DIDN'T remove the filter to check it or they intentionally replaced it in my car with a bunch of leaves and debris still sitting on the filter. So either this CSR lied to me, or the service tech put debris back into my car. Neither option makes me happy. More