Jeff Hunter Toyota - Service Center

Waiting time good I was on tight schedule and arrived early. This shortened the wait-time. The experience was very satisfactory. Everyone I met was polite and professi I was on tight schedule and arrived early. This shortened the wait-time. The experience was very satisfactory. Everyone I met was polite and professional. More

Regular checkup Eva Merkle was awesome!! She explained in detail what items were needed for my car and explained about a rat infestation discovered under the hood. S Eva Merkle was awesome!! She explained in detail what items were needed for my car and explained about a rat infestation discovered under the hood. She took time to show me where it had been located and how to look for signs of future problems, including how to locate and check the filter and told me to close the in cabin air flow overnight. I had this problem last year and none of these things were mentioned to me. I really appreciate her extra effort. More

Great service Glad Eva is back! She deserves a raise for as hard as she works. Tom did an excellent job servicing my daughters car. Thank you Eva and Tom! Glad Eva is back! She deserves a raise for as hard as she works. Tom did an excellent job servicing my daughters car. Thank you Eva and Tom! Chris Kemper More

Excellent service and customer satisfaction The service was excellent. Customer service was able to resolve any misunderstanding very quickly and fairly. Will continue using Jeff Hunter to servi The service was excellent. Customer service was able to resolve any misunderstanding very quickly and fairly. Will continue using Jeff Hunter to service my car and recommending them to my friends. More

Excellent as always Same professional, courteous, and timely service I always receive from Jeff Hunter. Highly recommend their sales and service departments. My wife an Same professional, courteous, and timely service I always receive from Jeff Hunter. Highly recommend their sales and service departments. My wife and I have bought several cars from them and will continue to do so. More

great service Car was completed as promised. I was kept up to date on service items due at this time. Shuttle driver was prompt and courteous. Would recommend th Car was completed as promised. I was kept up to date on service items due at this time. Shuttle driver was prompt and courteous. Would recommend the location. More

Service : Top Notch! Since you brought back Wes (service manager) and Ava (service writer) your service department is once again doing the great job that it was before you Since you brought back Wes (service manager) and Ava (service writer) your service department is once again doing the great job that it was before you let them go. I had decided that when it was time to get another automobile I was going to buy it from another dealership because your service department was not up to my expectations. YOU CAN BUY A CAR ANYWHERE BUT THE SERVICE DEPARTMENT IS WHAT KEEPS PEOPLE COMING BACK TO BUY THEIR NEXT CAR FROM YOU! The service department had become just like Allen Samuels .... POOR! So Thanks for bringing back professional, knowledgeable and friendly people!!!! Mrs. Tanner More

Thanks Eva I'm very happy with the service that I had at Jeff Hunter Toyota. I had my transmission flushed and my Bluetooth updated. Eva made sure that I was wel I'm very happy with the service that I had at Jeff Hunter Toyota. I had my transmission flushed and my Bluetooth updated. Eva made sure that I was well taken care of and even found a very nice young man to give me a ride to work and picked me up when my car was ready. They took great care of me and I really appreciate the wonderful service that I received. Thank you for the great service that I always get, when I bring my car in. More

Easy to make Appointment online for Warranty service I had previously serviced this vehicle at Toyota Grapevine for its initial six month checkup. I enjoyed their theater style popcorn machine and latte I had previously serviced this vehicle at Toyota Grapevine for its initial six month checkup. I enjoyed their theater style popcorn machine and latte coffee machine as well as the comfortable waiting area. They also do a complimentary car wash after service is completed, so they vacuum and clean the windows. At Jeff Hunter, customers get coffee and water, none of the other things. OK, here's the trade off, I was in and out of Jeff Hunter in 45 minutes, with a dirty car and my nose wanting some popcorn as I left. I'll go back because of the fast service and forgo the 2.5 hour wait I had at the other dealership. I purchased this vehicle in Grapevine, a dealership I've bought two vehicles from. I was unable to negotiate better deal with Jeff Hunter, but after this experience with their service department. I will go there to service my new Toyota. More

a positive experience with service I had no particular expectations for the service visit. I have not previously dealt with anyone from the facility. Service work generally starts from I had no particular expectations for the service visit. I have not previously dealt with anyone from the facility. Service work generally starts from a low er expectation. When all was finished, it felt more like I had a concierge than a service representative. The employee that handled my visit from beginning to end (Eva ?) kept me always informed of the status of the work and offered other repair options for my consideration. She contacted me to schedule the work, the receipt of parts, the progress of the repairs and, of course, the finish of repairs. Since I have not been in the market for a vehicle, I have never formed any impressions of the dealership. That is changed. This has been a stress-free experience for me. Thank you to all the people working for me in the service department and especially, thank you to Eva. More