Jeff Hunter Toyota - Service Center

Best Seevice Ever I had a complicated problem with the after-market lift that Toyota of Plano had put on my vehicle before I bought it, lied about it being covered by T I had a complicated problem with the after-market lift that Toyota of Plano had put on my vehicle before I bought it, lied about it being covered by Toyota, then refused to service. The lift was “creaking”... The service supervisor (Mike) in the service depends at Toyota Waco took extra time to listen to my unique problem, and corrected the misinformation regarding warranty coverage in a friendly and non confrontational manner, he accepted my car into his department like a member of the family. Within 2 hours, he called me personally with the findings, solutions, and price for the fix. I picked up my car and was amazed that the creaking that I’d been hearing for the 2 months since buying the vehicle was completely gone. I hope as relieved beyond description. To my surprise, Mike called me again that evening to make sure everyone was fixed to my satisfaction. I’ve never been treated with such kindness and respect (that I didn’t deserve). I’m also impressed with the diagnostic capabilities of the technician at Toyota of Waco. The solution could not be found at Toyota of Plano,, and yet the technician at Waco Toyota figured out the problem and fixed it in under 2 hours! Amazing!! I was so frustrated with the creaking from my suspension. Toyota of Plano ASSURED me that it was covered by Toyota. I’d been trying to get Toyota of Plano to fix the problem for several weeks. I made the 2 hour drive to their dealership to have it fixed, only to once again get the “runaround”. Mike and the technician at Waco Toyota are superior in every way to ANYONE at Toyota of Plano. They should be rewarded for their customer service, friendly demeanor, and most of all their exceptional knowledge!! I could not be more pleased. I will never go anywhere but Jeff Hunter Toyota! More

Service recall I received a recall notice in the mail for the doors on my van. They perform the work with no question and where vary courteous. I received a recall notice in the mail for the doors on my van. They perform the work with no question and where vary courteous. More

Service Efficient, professional, and easy to work with. Easy access and very timely. Look forward to all of you for the assistance you provide your customer Efficient, professional, and easy to work with. Easy access and very timely. Look forward to all of you for the assistance you provide your customers.Thank you. More

Perfect service Great service with friendly people. Timely service performed and shuttle driver was excellent. I've never had a bad experience at this dealership in m Great service with friendly people. Timely service performed and shuttle driver was excellent. I've never had a bad experience at this dealership in my 15 years of dealing with them. More

Service With the changing temperatures, I have had occasion to return to the dealership quite often. Caroline has been wonderful and very professional as the With the changing temperatures, I have had occasion to return to the dealership quite often. Caroline has been wonderful and very professional as the service rep! More

Melvin’s review. Always treated like a VIP. The dealership and the Service Advisors always go the extra mile to satisfy my every need. Julian was my salesman and no Always treated like a VIP. The dealership and the Service Advisors always go the extra mile to satisfy my every need. Julian was my salesman and not only sold me one car but two. One car my sick brother diagnosed with cancer. Julian and the Credit Manager both worked diligently to get my brother in a brand new red Toyota Corolla. In his favorite color Red. Julian is the very best in his care, kindness, loyalty, understanding and dedication not only to his customer but to his employer and the dealership. More

Service Team The service center team have always been good to work with. They listen carefully to what your need is and the service is performed promptly. The service center team have always been good to work with. They listen carefully to what your need is and the service is performed promptly. More

Excellence Always helpful and courteous!! I always feel welcomed and treated like I’m someone not just another customer. This is my 4th Toyota and will continue Always helpful and courteous!! I always feel welcomed and treated like I’m someone not just another customer. This is my 4th Toyota and will continue coming back. More

Tire Pressure My back rear, driver's side tire kept losing air. David found that it had a screw in it. Between him and Caroline, their customer service was the to My back rear, driver's side tire kept losing air. David found that it had a screw in it. Between him and Caroline, their customer service was the top of the line in keeping me moving while waiting for a new tire to come in. More

Saturday Service Took my car in for a tire rotation since the needs service light came on. While there also replaced the air filter and cabin filter. Service was qui Took my car in for a tire rotation since the needs service light came on. While there also replaced the air filter and cabin filter. Service was quick and courteous as always. I'm happy with their service department staff and I don't take my car anywhere else. Being open on Saturday's sure is convenient as I find it hard to break away from work during the week. More