Jeff Schmitt Nissan - Service Center
Alpha, OH

6 Reviews of Jeff Schmitt Nissan - Service Center
Predatory Service Department. Get your free oil changes and go somewhere else! Upsale with little to no cost explanation. Typical car dealership stuff. Make you feel like you’re b Get your free oil changes and go somewhere else! Upsale with little to no cost explanation. Typical car dealership stuff. Make you feel like you’re being taken care of and then sign your paycheck away. More
Worst experience ever! Bought a car today and assistant sales manger basically accused me of lying because I financed with my bank instead of going through dealership. My ba Bought a car today and assistant sales manger basically accused me of lying because I financed with my bank instead of going through dealership. My bank warned me that they try to pressure you know I know. I will never go there again. More
sales and service I recently bought my 7th car from Jeff Schmidt Auto Group. I'm confident with Nissan service so that I took my adult children there to purchase their I recently bought my 7th car from Jeff Schmidt Auto Group. I'm confident with Nissan service so that I took my adult children there to purchase their cars. Mary and Josh are amazing in the service department. I take my Mazda's and other cars to Nissan because I know they are dependable and I can fully trust them to always do the right thing. Kevin Comb's is an outstanding sales person never relying on scare tactics or high pressure to sell a car. More
VERY POOR service and total mistrust I took my 2007 Nissano Murano to this dealership in September 2014 with complaints of a very "noisy engine sound and running very rough". in addition I took my 2007 Nissano Murano to this dealership in September 2014 with complaints of a very "noisy engine sound and running very rough". in addition, I noted to the service department that my steering was not normal. They diagnosed my problems and replaced several parts ($362.00) plus $421 in labor: Serpentine belts due to wear" Fan belt Alternator belt Right inner CV Boot Dust repair kit I took the car back a few weeks complaining that my car was still very noisy and running rough. Their "master" service technician assured me that there was nothing wrong with my car and there was nothing else that need to be repaired. Today, I took the car to another Nissan service dealer with the exact same complaints and received a totally different diagnosis: Outer Tie Rods + wheel alignment Power steering pressure hose (leaking) + O ring Rear exhaust muffler broken @ flang So now I have to spend an additional $1400 to $1500 for work that should have been diagnosed and repair at Jeff Schmitt. Needless to say, I will never do business with them again and that includes buying a new car in 2015. More
Working with Mary each time my wife and I have our cars serviced is a pleasure. Mary is always friendly and helpful and we truly appreciate her kindness!!! serviced is a pleasure. Mary is always friendly and helpful and we truly appreciate her kindness!!! More
I came in to get my oil changed and tires rotated .I also told them about it sound like air is coming in from the back window and they took a look at it as I was going home I heard the same sound so I called told them about it sound like air is coming in from the back window and they took a look at it as I was going home I heard the same sound so I called back and Told Mary and she told me to bring it back and I told her I live in Englewood she told me that they would take care of me. So I did take it back so they can look at it again. Then we set up another appointment to bring it back and they also put some gas in my car since I had to bring it back .Was very happy that they took good care of me. Thank Guys and Keep up the good work. More