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Jeff Wyler Chevrolet of Columbus
Canal Winchester, OH
861 Reviews
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Showing 861 reviews
August 03, 2016
Dealership and the car they sold are terrible!! This has been hands down the worst experience with any dealership. As soon as I got the car, there were issues! After agreeing to fix it, they decided This has been hands down the worst experience with any dealership. As soon as I got the car, there were issues! After agreeing to fix it, they decided to give me the run around, by not returning calls and having me bring the car in to service only to be told that they were not going to fix it. After months of calling, and texting they eventually agreed to fix it. It should not have taken all of that!! But now they are doing the same thing again!! As I said before I have had several issues with this car and I've barely had it 6 months and the car is falling apart. It's not even an olMost recently I tried to get into my car and my lights inside and outside of the lights started blinking but they were very dim and my doors would not unlock. I learned that there is a physical key inside of the key fob that would unlike the door when the fob fails to work. Unfortunately for me the key that was given to me at the time of purchase is NOT the key to my car!! I called and asked to speak to a manager, the "manager" told me to bring it into the service department to have them check it out. When I called to schedule a time to bring it into service, Matt advised that there was nothing they could do because it's a Nissan and I need to take it to a Nissan dealership. Matt then transferred me to another "manager" but I ended up getting a voicemail with no name. I tried calling back and requesting manager but again I was transferred to a voicemail box with no name. I left a message and of course no call back. The manager that I spoke to before should have known that the service department would refuse to help me. I absolutely hate that I ever went to Jeff Wyler! I don't normally do reviews but the ones that I have done has been about Jeff Wyler. I wish they would just take the car back and we can part ways peacefully!! I said it before and I will say it again, please just go somewhere else! More
by Nissan14
Employees Worked With
Matt
July 29, 2016
5 STAR DEALERSHIP I HAVE BEEN THREE TIMES OVER THE YEARS .THEY MAKE YOU NUMBER ONE WHEN YOU GO IN. THANK YOU JOHN ALLRED AND JEFF WYLER. ALL AROUND TOP NOTCH GREAT I HAVE BEEN THREE TIMES OVER THE YEARS .THEY MAKE YOU NUMBER ONE WHEN YOU GO IN. THANK YOU JOHN ALLRED AND JEFF WYLER. ALL AROUND TOP NOTCH GREAT DEALERSHIP More
by PHILL1947
Employees Worked With
John Allred
July 27, 2016
Chevrolet Dealership Role Model I typically do not say bad things about a dealership. I have found it is often better to just keep it under my hat but I had am currelty having THE WO I typically do not say bad things about a dealership. I have found it is often better to just keep it under my hat but I had am currelty having THE WORST expierence at another dealership & I cannot say enough great things about Jeff Wyler Chevrolet. This place is simply the royal treatment. Everyone is so professional, organized and just happy to help you. They listen to you and truly take your concerns to heart, long after the sale. I made a HUGE mistake on where I purchased my 2016 Chevrolet Malibu Premier 2.0T at Byers Chevrolet in Grove City. Long Story & a valuable lesson learned. Just because a dealership is right out your backdoor, doesn't mean it is the best choice. Jeff Wyler Chevrolet has some of the best leadership & sales professionals I have ever dealt with. John Allred is just the best. I had to go on here and post this because even though I did not buy my Malibu from Jeff Wyler, they treat me as if I did and the service team is great! Thank you guys for bringing a reputable Chevrolet dealership to Columbus, It is nice to know there is a place to purchase Chevrolet's that operates with some integrity & compassion. Your dealership should be a role model dealership for the others in the area because if any of the other dealerships operate anything like Byers, Jeff Wyler has a lot of business coming their way Thank you again & please keep up the GREAT work! More
by seanheery
Employees Worked With
John Allred
July 19, 2016
superior customer service This company and its employees went way out of their way to help me as I broke down in a newly restored classic close to them. It was a trip back in t This company and its employees went way out of their way to help me as I broke down in a newly restored classic close to them. It was a trip back in time. I have not experienced such a high level of care, consideration and professionalism in 30 years. They have "all" of the future business I can give them. Dave Westhoven More
by DW1
Employees Worked With
Rob and Jonathan at service were kings, Joe Jackson
July 15, 2016
New Truck purchase Great salesman. Took his time and figured out best deal for me and best possible truck that fit my needs. Would recommend to anyone of my family or fr Great salesman. Took his time and figured out best deal for me and best possible truck that fit my needs. Would recommend to anyone of my family or friends. More
by Chris Norris
Employees Worked With
Brian Bennett
June 22, 2016
18 Days I hit a semi tire tread on the highway and did damage to my grill, radiator and hood. The body shop estimated 3-4 days to repair the damage. My vehi I hit a semi tire tread on the highway and did damage to my grill, radiator and hood. The body shop estimated 3-4 days to repair the damage. My vehicle was there for 19 days with no communication. We had to call. We were also paying out of pocket for a rental car. Once we finally were able to pick up the vehicle, they forgot to install the thermostat and the car overheated immediately on the highway. They wanted us to return it overnight. The body repair is excellent but the service (lack of communication) was absolutely the worse I've ever experienced. More
by CarlaR85
Employees Worked With
Body Shop
June 17, 2016
Looks like new! The bracket that holds the driver's side visor cracked off. I took my car down to Jeff Wyler's service center. They looked at it and ordered the pa The bracket that holds the driver's side visor cracked off. I took my car down to Jeff Wyler's service center. They looked at it and ordered the part. I got a phone call the next week and we set up a time to have the repair completed. When I took my car in, it only took about an hour for the repair to be completed. I waited in the comfortable waiting area - free wifi, free coffee/bottled water, free doughnuts, free popcorn. Now my car looks great - good as new! I recommend Jeff Wyler's Service Center! Very friendly service! Fast, efficient, and top quality work! More
by Glenda Larger
Employees Worked With
Don't Recall
June 13, 2016
Recall work 1st visit to Wyler service Matt was great and the work was done prior to the promised time. A service visit that went better than promised. It was easy to make a reservation, dr Matt was great and the work was done prior to the promised time. A service visit that went better than promised. It was easy to make a reservation, drop off and pick up. Thank you and I would recommend the service department to everyone. More
by Ron Tackett
Employees Worked With
Matt Guth
June 06, 2016
Oil change was wonderful I have been very pleased with the sales and service until today. When I dropped a car off for an oil change I went to the body shop to arrange to have I have been very pleased with the sales and service until today. When I dropped a car off for an oil change I went to the body shop to arrange to have Poly Steel touched up because of some body work I had done. I was informed that I can no longer have it done because Jeff Wyler Chevrolet has broken off relations with the supplier of this produce. It would be nice if at the time this product is offered if a full understanding is given that this product might not always be provided by Jeff Wyler body shop. That would have changed my decision to purchase the produce. It will be a determining factor on future purchases from Jeff Wyler. When you by a car, and we have purchased 2 in the past 4 years, you place a certain amount of trust in the place you buy a car. More
by William Richards
Employees Worked With
Jim Casto
May 17, 2016
Purchase and repair A top notch dealership with a great selection and impressive facility to take care of your vehicle after the purchase, and the staff cares about your A top notch dealership with a great selection and impressive facility to take care of your vehicle after the purchase, and the staff cares about your satisfaction during the shopping phase, the purchase phase, and after the purchase. John Allred was my sales contact, he was very friendly and I even felt a little bad when he had to climb into the backseat of the Camaro with a smile and no complaints so my wife could have the front. The day after I brought the car home I discovered a ding on the passenger side behind the door (Sunday), called John and he told me to bring it in the next day and arranged for a loaner. His intent was to have the car ready for me later that afternoon, I told him I'd be there around 5pm to pick it up. I emailed him a little later telling him I'd be there about an hour earlier and to let me know if there were any problems, but unfortunately for me he got busy and didn't get to the email, I showed up and the car wasn't done (dent guy was running late and John was about to call to let me know). This was really my fault as I should have called to confirm, but on my way back still driving the loaner John called and offered to have a "runner" bring the car to me the next day - to me that's the mark of a class act. Couldn't have been more convenient for me. Thank you John and Wyler Chevrolet. More
by Stephen J
Employees Worked With
John Allred
