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Jeff Wyler Chevrolet of Columbus

Canal Winchester, OH

4.5
889 Reviews

5885 Gender Road

Canal Winchester, OH

43110

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Showing 889 reviews

December 23, 2015

Great Service Right Before Christmas I was pleased to be able to schedule an oil change just two days before Christmas. I didn't wait long and Matt took great care of me as always. Also More

by Jackie J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt G. in service.
December 04, 2015

Service on 2008 Saturn Astra I have a 2008 Saturn Astra (actually an import,"Opel"). When GM decided to discontinue Saturn, there were only certain delearships that were approved More

by Old Broad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Guth and Ken Robinson
December 03, 2015

Courteous and kinda fast. My 2014 Silverado stalled on freeway, I restarted and returned home and scheduled service online. They we able to see my truck that day. Dropped it More

by Eherby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Guth
December 01, 2015

Scheduled Service Work was done quickly and didn't try to sale me add on items. Provided me with an explanation of my service and what I should consider in the future. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue
November 25, 2015

Great Service This was a great visit. The staff is very friendly and efficient. JW was very helpful! I waited while my vehicle was serviced and it did not take l More

by jcollin7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JW
November 23, 2015

Complaint resolution Service department was quick to respond to issues. They personally delt with the issue at hand and quickly resolved it to our satisfaction. Thank yo More

by agent99
Recommend Dealer
Yes
Employees Worked With
N/A
Dec 04, 2015 -

Jeff Wyler Chevrolet of Columbus responded

We are sorry about what happened when you visited our service department. We are very glad we were able to correct the situation. Thank you for taking the time to bring this to our attention.

November 23, 2015

QUICK AND AMAZING I was able to get in and get out with the car I wanted, I had came in almost two years ago and I did not buy and regretted it everyday. I came back in More

by kjoi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Carter
November 21, 2015

major service issue I really appreciate Margo's help in resolving major service issues I encountered in the recent purchase of my 2012 Kia Sedona. She is a true customer More

by gjkvan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hartley
November 09, 2015

Fixed everything Very nice place, everyone was friendly. The place was clean. They offered free bottle water, popcorn, WiFi and comfortable seating. They washed More

by Eherby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary in service.
November 06, 2015

Telephone nightmare Took my car in for service. Majority of people were very pleasant. They had to order a part to finish up the initial service call. After several days More

by Disappointed
Recommend Dealer
No
Employees Worked With
Unknown
Nov 16, 2015 -

Jeff Wyler Chevrolet of Columbus responded

We are sorry for the treatment you received when you visited our service department. We take your comments very seriously and the General Manager of the store has met with the service department about what happened. They have been taught the correct way to follow up with customers. We will do all we can to learn from this bad experience and we will try to prevent it from happening again in the future. Thank you for bringing your experience to our attention.

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