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Jeff Wyler Chevrolet of Columbus

Canal Winchester, OH

4.5
906 Reviews

5885 Gender Road

Canal Winchester, OH

43110

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Showing 906 reviews

February 04, 2016

Never Again!!! Don't trust their BS when it comes to the 2 year bumper to bumper warranty on their used vehicles. We just bought a used truck from them less than a y More

by miller2316
Recommend Dealer
No
Employees Worked With
unknown
Feb 25, 2016 -

Jeff Wyler Chevrolet of Columbus responded

We would like to express our apologies for the misunderstandings you are having with the warranty on your vehicle. One such misunderstanding is the term "bumper to bumper". There is no such warranty in existence. All warranties, even brand new manufacturer's warranties have their limits. Also, any extra coverage that a consumer buys is an extended service contract, not an extended warranty. Now, that being said, there is a diagnostic fee for checking out a vehicle to see what is wrong. In most instances, if the problem is covered by the manufacturer warranty or by the extended service contract, then the diagnostic fee is covered as well. Now, if you are outside of either the manufacturer warranty or extended service contract by either time or mileage, then neither the diagnostic fee or the repair will be covered because the coverage has expired. The General Sales Manager of the dealership has reached out to you several times to discuss your situation but unfortunately we have received no response. We apologize if these things were not explained to you properly and we are meeting with our service individuals as well as our business managers to try and make sure something like this does not occur in the future.

February 02, 2016

Robin Carroll I had the pleasure of working with Robin on 2/1/2016. I purchased a 2015 Camaro and Robin was as friendly, helpful, knowledgeable, and patient as she More

by Scott9475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue (service writer), Alex Murdock, Robin Carroll
January 31, 2016

Came home with a nice caravan. Bayanah was very kind, she never stopped moving, she made sure we got a nice caravan that suits our family and she went out of her way to say many nic More

by Simpleslove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bayanah Robinson
January 29, 2016

Same day and friendly They got me in the same day I called for service . I was told of a performance upgrade recall and it was done at the same visit. Everyone was bery fri More

by Bloc doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spaulding
January 13, 2016

Truck oil change Needed an oil change and have my truck checked out after our move from Kansas .After pulling a trailer with two Harley's and other things 900 miles ov More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
January 10, 2016

service call the service was performed quickly and done proper. Bill Spaulding is great representative for company. He insures that work done is properly, and do More

by car owner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Spaulding
January 06, 2016

The Best of the best !!! They are all like family to me. I would never go to another dealership ! They are simply the best ! Bill Spaulding and Dwayne Carter are amazing and I More

by araee91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Spaulding, Dwayne Carter
December 23, 2015

Great Service Right Before Christmas I was pleased to be able to schedule an oil change just two days before Christmas. I didn't wait long and Matt took great care of me as always. Also More

by Jackie J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt G. in service.
December 04, 2015

Service on 2008 Saturn Astra I have a 2008 Saturn Astra (actually an import,"Opel"). When GM decided to discontinue Saturn, there were only certain delearships that were approved More

by Old Broad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Guth and Ken Robinson
December 03, 2015

Courteous and kinda fast. My 2014 Silverado stalled on freeway, I restarted and returned home and scheduled service online. They we able to see my truck that day. Dropped it More

by Eherby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Guth
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