Jeff Wyler Hyundai of Fairfield
Fairfield, OH
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I had a headlamp burn out at 3:45 pm on a Thursday night and my son was having surgery the next morning and I called Michelle and asked her if I brought my SUV up if she could get it replaced for me. And of and my son was having surgery the next morning and I called Michelle and asked her if I brought my SUV up if she could get it replaced for me. And of course she got it done for me! My wife had just had surgery five days earlier so my week had been crazy and I had to get it done. I don't think it would have happened unless Michelle was there. She take great care of me and my vehicles ! She is the best service advisor I have ever had. I have had service issue at the dealership, but I never do when Michelle is there and she takes care of me! It is amazing the difference one person makes!! Michelle really cares about her customers and it shows. I try to never take any of my vehicles up for service unless she is there and taking care of me because it's like night and day! The level of service is that good! More
Highly recommend using the service dept at Superior Hyundai North. Awesome service and extremely knowledgeable about my vehicle. Ben and Michelle were awesome to work with. Hyundai North. Awesome service and extremely knowledgeable about my vehicle. Ben and Michelle were awesome to work with. More
The salesman was very knowledgeable about the car. Not too pushy and courteous. We felt like he was being honest as well. He listened to what we needed and delivered! too pushy and courteous. We felt like he was being honest as well. He listened to what we needed and delivered! More
Timely and excellent.clean snacks drink restrooms schedule polite easy access fast prompt close to home online car wash safe environment masks hand sanitizer there schedule polite easy access fast prompt close to home online car wash safe environment masks hand sanitizer there More
Michele was great to work with!My locks quit working on Michele was great to work with! My locks quit working on all but my drivers side. They reset the codes and they worked again! Everything was gre Michele was great to work with! My locks quit working on all but my drivers side. They reset the codes and they worked again! Everything was great! They fixed my issue and there was no charge! More
Michelle has always been friendly and respectful. She is attentive to my requests for service and schedules me at my convenience. The waiting area is comfortable and I felt safe during the current COVID pa attentive to my requests for service and schedules me at my convenience. The waiting area is comfortable and I felt safe during the current COVID pandemic. More
I had a warranty issue on the used Hyundai Sonata that I purchased. The left mirror motor did not function properly. I took it in and the motor was fixed the same day under warranty. Very pleased with th purchased. The left mirror motor did not function properly. I took it in and the motor was fixed the same day under warranty. Very pleased with the service. More




