
Jeff Wyler Superior Honda
Cincinnati, OH
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Making the best out of a big purchase Zach was very helpful and informative with helping me to make the difficult decision to purchase a new Civic. I have never enjoyed this process, and Z Zach was very helpful and informative with helping me to make the difficult decision to purchase a new Civic. I have never enjoyed this process, and Zach made sure that it was not only easy, but also fun. More
Crv awd Zach is my very best friend in the whole world. My car was totaled in an accident and Zach gave me a smokin deal on a crv exl with all wheel drive and Zach is my very best friend in the whole world. My car was totaled in an accident and Zach gave me a smokin deal on a crv exl with all wheel drive and a 20 year 200k mile power train protection plan! More
"just don't care". We had an oil change earlier in the week and while that was done we were told by Honda that we should get the brakes serviced. So we scheduled an appo We had an oil change earlier in the week and while that was done we were told by Honda that we should get the brakes serviced. So we scheduled an appointment for Friday 2/9 to have the brakes serviced. We dropped the car off at the designated time and asked the Service Advisor Erica D'Arcy to please call us when she knows approximately when the car will be finished. At a little after 5:00 PM we received the call from Ms. D'Arcy telling us that the work was finished. We told her that we could not be there for 45 minutes to an hour. She said OK. She never once said that the Service Department closes at 6 PM. When we showed up a little after 6 PM the service department was closed. Their was one cashier there and she said sorry but she couldn't do anything. She suggested that we come back tomorrow. We returned the next morning, parked and walked through the lot to the service department. We were easily able to see Ms. D'Arcy through the window. As soon as she saw us she bolted from her desk as if she was on fire and we never saw her again during this visit. We were approached by another cashier, who was very pleasant and helpful. We related our story regarding the poor communication and she said that she would tell her manager. We are truly disappointed with Superior Honda. The communication was poor and the attitude was, "just don't care". More
Excellent job by Steve Kaplan He was not high pressure. Excellent job opn information. Not too many phone calls. Only questioni s why salesman called my insurance company. It He was not high pressure. Excellent job opn information. Not too many phone calls. Only questioni s why salesman called my insurance company. It my job to call them. I was not told the call would be made. More
Bought a car. Captain barbosa sold me a cool xxx car that will get me lots of attention. But my mom had to cosign for me. So that's cool. Captain barbosa sold me a cool xxx car that will get me lots of attention. But my mom had to cosign for me. So that's cool. More
New CRV! Enjoyable car buying experience- Zach was personable and pleasant to deal with, and worked to get us the deal we wanted for a new CRV! Enjoyable car buying experience- Zach was personable and pleasant to deal with, and worked to get us the deal we wanted for a new CRV! More
Great Experience as Always For years our family has come to Superior to purchase vehicles. They are always willing to negotiate and their customer service has beaten any dealer For years our family has come to Superior to purchase vehicles. They are always willing to negotiate and their customer service has beaten any dealership I have ever been too. Will never buy a Honda anywhere else. Highly recommend coming here over any other Honda dealership. More
My experience at superior Honda Had a good time! Co signed a car for my buddy and Zach was such a huge help and a nice guy. Will definitely go back. Had a good time! Co signed a car for my buddy and Zach was such a huge help and a nice guy. Will definitely go back. More
civic hatchback I do not think I could have asked for a better car buying experience. Zach very thoroughly went over all of the features of the cars with me to make I do not think I could have asked for a better car buying experience. Zach very thoroughly went over all of the features of the cars with me to make sure I was getting the right car for me. After signing the paperwork he made sure I understood how all the buttons work. More
Great Customer Service Great customer service. The salesman was fantastic. Eger to help. Was not pushy or trying to over sell or up sell me on the car. Listened to my ne Great customer service. The salesman was fantastic. Eger to help. Was not pushy or trying to over sell or up sell me on the car. Listened to my needs and answered all of my questions. Provided help with setting up the car. More