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Jeff Wyler Superior Honda

Cincinnati, OH

4.4
767 Reviews

4777 Spring Grove Avenue

Cincinnati, OH

45232

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Showing 45 service reviews

August 22, 2025

rrived for my SCHEDULED appointment) that they can't help me with a repair on my 2023 Accord that is UNDER WARRANTY. I wanted to wait, even if it was 5 hours, to have the process started... get the diagnosti More

by elizabeth217.eb
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Paunescu, Matt Brosz, Robertdale Cuthbertson Jr
August 20, 2025

We bought our 2017 Honda Accord in 2019 from Superior. Since then we have continued to return to Superior for all maintenance needs. On our most recent visit Amanda was extremely helpful communicating w More

by MathenaRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Smith, Marquez Jones
March 24, 2025

Great customer service , very knowledgeable service technician Erin was very helpful and looking forward to next maintenance visit More

by jdquickpoint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Paunescu, Kevin Young, Carl Warren, Jesse Bundy, Rick Friedman, Donny Petro, Matt Brosz, Robertdale Cuthbertson Jr, Anne Sorochen
Mar 25, 2025 -

Jeff Wyler Superior Honda responded

We're delighted to hear that Erin provided you with excellent service at Jeff Wyler Superior Honda. Thank you for the kind words, and we look forward to seeing you again for your next maintenance visit!

Mar 28, 2025 -

Jeff Wyler Superior Honda responded

Thank you !!!!!

February 27, 2025

I was very happy with the service on my car. The staff was nice and quick, handling everything efficiently and professionally. More

by AT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
Feb 27, 2025 -

Jeff Wyler Superior Honda responded

We're delighted to hear that you were pleased with the service at Jeff Wyler Superior Honda! Our team takes pride in providing efficient and professional care. Thank you for sharing your experience!

February 26, 2025

This knowledgeable dealership keeps me updated, thoroughly explain what’s going on, very friendly always! More

by Artbark90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey, Erin, Amanda, Dale with service department
Feb 27, 2025 -

Jeff Wyler Superior Honda responded

We're delighted to hear that our team at Jeff Wyler Superior Honda has been keeping you informed and providing friendly service. Thank you for the positive feedback!

February 24, 2025

They ur nice and professional people and they take care of u and ur car needs More

by Honda Sport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Brosz
Feb 25, 2025 -

Jeff Wyler Superior Honda responded

Thank you for the positive feedback about our team here at Jeff Wyler Superior Honda! It's our privilege to serve you and we look forward to continuing to do so in the future!

February 22, 2025

See previous entries. Finally I was able to thank the tech who made the repair. More

by jgubasta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey & Eli the tech. 5 stars
Feb 24, 2025 -

Jeff Wyler Superior Honda responded

We appreciate your review and look forward to seeing you next time! - Jeff Wyler Superior Honda

Feb 27, 2025 -

Jeff Wyler Superior Honda responded

Thank you !

February 22, 2025

Erin was super friendly. She stayed in contact with me and kept me updated through the whole repair process. I will be back to Superior for all my service needs. More

by Cvulcano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Dolan
Feb 24, 2025 -

Jeff Wyler Superior Honda responded

We're delighted to hear that Erin provided such excellent service during your repair process at Jeff Wyler Superior Honda. Thank you for trusting us with your vehicle, and we look forward to assisting you with all your future service needs!

Feb 27, 2025 -

Jeff Wyler Superior Honda responded

Thank you!

February 16, 2025

Erin was so helpful and made my visit very pleasant. My experience is always wonderful More

by rickii.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Paunescu, Matt Brosz, Robertdale Cuthbertson Jr
Feb 17, 2025 -

Jeff Wyler Superior Honda responded

Hi Rickii, we're glad Erin made your visit pleasant and that you always have a wonderful experience with us at Jeff Wyler Superior Honda. We look forward to serving you again! Safe travels!

Feb 20, 2025 -

Jeff Wyler Superior Honda responded

Thank you !!!

February 15, 2025

The wait time for a basic oil change and tire rotation is ridiculously long and was made worse by the service technician not being friendly More

by BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan Flynn
Feb 20, 2025 -

Jeff Wyler Superior Honda responded

We apologize for the long wait time and any lack of friendliness from our service technician. We strive to provide efficient and courteous service, so it's disappointing to hear about your experience. Please feel free to reach out if you'd like us to address this further or have any other concerns. Thank you, Chris Heck - General Manager - chris.heck@jeffwyler.com

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