My wife and I have been coming to Jeffrey Acura for the last 13 years to service our Acuras. One can not ask for better service and respect from a service department. Todd and Matt have never been anything less than super. Of note, if service is to take longer than what is usual, they will let you know and a loaner car will be offered.
Your service quality and performance makes me want to stick with the dealership, both with new car purchases and especially with service. Matt in service has been outstanding! People like him make you feel confident of the services that are provided and he tells the truth about the services that are needed for your vehicle with preventative maintenance. Matt also insures that the work completed by the mechanics is done properly. It is evident that Matt in service has a passion for what he is doing. I come back because of him!
The service manager Matt was awesome. He was able to quickly arrange for me to get a loaner car and when I arrived at the dealership the car was ready to go for me to be on my way to get to work on time. His staff was able to diagnose Quickly that I did not have a true electrical problem with my NSX. Matt was courteous and professional along the way. This dealership is awesome. I'll continue to take my car here for future service.
My interactions are usually with Matt but sometimes also with Todd. Both of these guys are professional, helpful, and very much in command of the product. They both will go that extra mile for you. I've been in contact, primarily with Matt, for several years. He's the best!
Thank you guys.