Jeffrey Honda

The service was great and I found the staff to be very attentive, responsive, and results-oriented. attentive, responsive, and results-oriented. More

Tom was amazing. I always make a point to go to him when I go in for service (well, I always try to at least!!) I always make a point to go to him when I go in for service (well, I always try to at least!!) More

Honda makes great vehicles and Jeffrey Honda provides great service to maintain these vehicles. The service staff is courteous and friendly and ensures your service is completed when promised. great service to maintain these vehicles. The service staff is courteous and friendly and ensures your service is completed when promised. More

Service is always outstanding here and staff is amazing, they take the time to explain everything they take the time to explain everything More

I have known Tom Hall for years. He is very knowledgeable and easy to talk with. On this visit I especially noticed the teamwork with the entire staff. Everything went smoothly. I He is very knowledgeable and easy to talk with. On this visit I especially noticed the teamwork with the entire staff. Everything went smoothly. I will certainly continue to come here for services for years to come. More

Quick and easy. Mike had a good sense of humor and nice to work with. Mike had a good sense of humor and nice to work with. More

I contacted Jeffrey Honda about purchasing a 2023 Honda Pilot EX-L and was prepared to buy quickly if we could reach a mutually acceptable price. Unfortunately, the experience left me questioning the deale Pilot EX-L and was prepared to buy quickly if we could reach a mutually acceptable price. Unfortunately, the experience left me questioning the dealership's commitment to customer service and sales professionalism. My salesperson was slow to respond throughout the conversation and showed very little interest in actually working a deal. I made a reasonable inquiry about price flexibility and clearly communicated where I needed to be to move forward. Instead of receiving a straightforward answer or any effort to explore options, I was repeatedly told what other vehicles had sold for and what the asking price was. I fully understand that a dealership may not be able to meet every customer's target price. That's not the issue. The issue is that there was no attempt to earn my business. No counteroffer, no discussion of available flexibility, no effort to involve a manager, and no clear answer to a simple question: "Is the price negotiable?" As a customer ready to purchase, I expected a professional sales process. Instead, I felt like I was doing all the work to keep the conversation moving. If management reviews customer feedback, I would encourage them to look at how internet leads are being handled. A customer willing to buy should never feel like they're inconveniencing the salesperson. More