Jenkins Acura

We had a very pleasant time with our car shopping. Tyler and the whole team treated us like we were one of the family. We would highly recommend shopping at Jenkins Acura in Ocala. Thanks to all that helped and the whole team treated us like we were one of the family. We would highly recommend shopping at Jenkins Acura in Ocala. Thanks to all that helped us through the process. More

Very Helpful Dealership My husband and I had an outstanding experience with Jenkins Acura. We started out by looking online at vehicles. Tyler Wildman at the dealership conta My husband and I had an outstanding experience with Jenkins Acura. We started out by looking online at vehicles. Tyler Wildman at the dealership contacted us and we scheduled an appointment. He is new at the dealership but very personable and helpful. I was looking for a certain color and type of SUV but it had been sold the day before. Timi in management helped find another SUV in the color that I wanted. It was at another one of their other dealerships so they called and had it sent over for us to look at. We ended up buying that SUV after looking at several others that I thought I wanted. Timi was spot on in finding that SUV and worked to get us the payments we needed. Steven in finance was great as well, he got the paperwork taken care of quickly. While we were there they kept a drink in our hand (loved the Starbucks coffee!) and fed us lunch which they do every Saturday afternoon. The next day we realized that the radio wasn't working. It was a Sunday and my husband drove it back to the dealership. Bobbi Jo and Sonny were working and quickly started looking for a solution to the problem. Sonny actually said he had some experience with electronics. He looked the car over and found something unplugged in the trunk, that fixed it! Our entire experience was great. We would highly recommend the dealership. I got a better SUV than I imagined I would. Thank you Jenkins Acura! More

Karl Dejean is the salesman you want. Went to test drive a RDX and ended up making the plunge. Karl was great, not really pressuring but a believer in their product. Honored the TrueCar Went to test drive a RDX and ended up making the plunge. Karl was great, not really pressuring but a believer in their product. Honored the TrueCar price sent by the internet department. I felt I got a fair deal especially when you look at all the “smoke and mirror” tactics being used by other dealers. Do your homework, be an educated buyer. My only suggestion to the dealership would be to have more people trained on paperwork. Most of our time there was spent waiting for a finance/ numbers guy to complete our deal. Lots of buyers at the end of the month. More

The best of business overall, too add my salesperson was all up front and to the point of cost and bed side manners for my respect. Then my closing team was fast and not pushy. Thank you all up front and to the point of cost and bed side manners for my respect. Then my closing team was fast and not pushy. Thank you More

Yes my salesman Kelvin Stocker was amazing with helping me find a car that fits me and he was also very friendly. Thanks Kelvin Stocker me find a car that fits me and he was also very friendly. Thanks Kelvin Stocker More

From the minute you walk in, you are treated like family. I brought my son with me and Ron and him had great conversations while we were waiting on approval I brought my son with me and Ron and him had great conversations while we were waiting on approval More

Bobby is always efficient, friendly, and helpful in all matters involving our Acura. He is a great asset to your dealership and why we’ve returned since 2007! matters involving our Acura. He is a great asset to your dealership and why we’ve returned since 2007! More

Team Effort I was communicating with Timmy in the internet department initially and she placed me with Karl upon arrival. She helped in the negotiation of the ce I was communicating with Timmy in the internet department initially and she placed me with Karl upon arrival. She helped in the negotiation of the certified pre-owned MDX I purchased. They were patient with me and wanted to make the deal work for my budget. Even though the vehicle was not completely serviced and ready for delivery the day I purchased, they made accommodations so that I could drive a dealership vehicle over the weekend until the one I purchased was fully serviced and detailed. Karl drove the vehicle to me in Jacksonville after a couple days and personally made sure I was pleased at delivery. All-in-all it was a great experience and I would recommend Timmy, Karl and Steven to my friends and family. We will be back again! More

Excellent sales group The total sales group from salesman, Karl DeJean and the sales manager Sean Nichols were extremely Knowledgeable, professional and courteous, a plea The total sales group from salesman, Karl DeJean and the sales manager Sean Nichols were extremely Knowledgeable, professional and courteous, a pleasure to work with in our buying process. More

They all were very patient and wonderful. We drove an hour and a half for the excellent customer service! Great job Jenkins Acura. Would gladly refer to anyone! hour and a half for the excellent customer service! Great job Jenkins Acura. Would gladly refer to anyone! More