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Jenkins Acura
Ocala, FL
1,232 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,232 Reviews of Jenkins Acura
November 12, 2019
Great Sales Staff The car got cleaned while I waited (on a rainy day). The sales staff was great, and the finance guy Sonny is a gift to your company! The car got cleaned while I waited (on a rainy day). The sales staff was great, and the finance guy Sonny is a gift to your company! More
by MG Stewart
Verified CustomerEmployees Worked With
Sean Nichols, Sonny Khan
November 12, 2019
Very good experience, only negative is the .09% interest rate vs the rebate was never made clear until time to sign papers. Not a big deal as I know that is ho experience, only negative is the .09% interest rate vs the rebate was never made clear until time to sign papers. Not a big deal as I know that is how it works. More
by douggraham49
Employees Worked With
Charlie Patterson, Steven O'John, David Ditty
November 12, 2019
Awesome Dealership, Sales Rep and Car! I’ve purchased 5 Acuras from Jenkins and I’ve always been treated well. Comfortable approach used by the Sales Reps with whom I’ve worked -Sean and D I’ve purchased 5 Acuras from Jenkins and I’ve always been treated well. Comfortable approach used by the Sales Reps with whom I’ve worked -Sean and David. Bobby Craft is an awesome presence in the Service Area - always pleasant and knowledgeable. More
by Gbbg7
Employees Worked With
Sean Nichols, Sonny Khan, Steven O'John, Bobby Craft, David Ditty
November 12, 2019
My car is NICE!!! Finalizing the deal was a little timely because things had changed from original plan, but it was worth it! They showed me one car and the rest is hi Finalizing the deal was a little timely because things had changed from original plan, but it was worth it! They showed me one car and the rest is history! More
by javonter1
Employees Worked With
Sonny Khan, Steven O'John, David Ditty
November 12, 2019
Clean and neat besides dough nuts you should have bagels you should have the door sills wiped after the car washed Very clean dealership and the bathroom was clean besides dough nuts you should have bagels you should have the door sills wiped after the car washed Very clean dealership and the bathroom was clean More
by DLZDHZ
Employees Worked With
Cindy Duckett, Sonny Khan, David Ditty
November 12, 2019
We brought our vehicle in for a clicking noise the technician could not find the noise, and did not know what it could be. We video'd the noise last Friday and emailed it to the service department the technician could not find the noise, and did not know what it could be. We video'd the noise last Friday and emailed it to the service department and have not heard any news. The points that concern me: Service man (not technician) were like its not covered, before they even found the problem, I had called and was told my warranty was expired, when it wasn't. And waiting on a return call on the noise, assume the service dept, speaks to technician, or we just bring vehicle back in. More
by DENISETESTAI1919
Employees Worked With
Larry Johnson, Sean Nichols, Steven O'John, Bobbi Jo Jacobowitz, Danny Cowan
November 10, 2019
Great customer service! Brought our car in for an oil change and check up on maintenance. Received a loaner car while work was being completed. Everyone we spoke with was ver Brought our car in for an oil change and check up on maintenance. Received a loaner car while work was being completed. Everyone we spoke with was very professional, friendly and knowledgeable. We have been coming to this dealer for over two years for our car maintenance. More
by Deb416
Employees Worked With
Cindy Duckett, Bobby Craft
November 06, 2019
No Pressure...Great Experience I don't enjoy purchasing vehicles but they're just so darn handy when you have to get from point A to point B within a certain time frame. Low pressu I don't enjoy purchasing vehicles but they're just so darn handy when you have to get from point A to point B within a certain time frame. Low pressure sales and friendly faces are never a bad thing when trying to earn someone's business. We felt comfortable and at ease from the moment we stepped into the dealership…maybe it was the smell of coffee……. No, I’m certain it was the people who made it an exceptional experience. We love our new RDX! Cara & Terry Bowers More
by Cara Bowers
Employees Worked With
Linda Barlow, Charlie Patterson, Sean Nichols, David Ditty
October 18, 2019
Amazing sales cycle Karl DeJean was so helpful and accommodating in the sales process. He even came to my home to set up the garage opener! That is definitely going abov Karl DeJean was so helpful and accommodating in the sales process. He even came to my home to set up the garage opener! That is definitely going above and beyond. He is a true professional who well represents the Acura brand and Jenkins Dealership More
by Chris Pool
Employees Worked With
Karl DeJean, Charlie Patterson
