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Jenkins Acura
Ocala, FL
1,292 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,292 Reviews of Jenkins Acura
January 28, 2020
Epic Experience! I can't say enough about how things really got turned into my favor with this dealership and the deal I received on a newer vehicle. My husband has pu I can't say enough about how things really got turned into my favor with this dealership and the deal I received on a newer vehicle. My husband has purchased 2 Acuras from this dealership and has had excellent service with Bobby Craft. His last deal was settled with Karl DeJean and he was very satisfied with the way the deal was handled. So after having so many high-priced service issues with BMW, I was in the market to trade up for a TOYOTA HIGHLANDER LIMITED EDITION--which I've seen before. I've been to several lots and even a TOYOTA dealership and no one could help me with my situation. My husband recommended I visit Jenkins Acura and talk with Karl and see what he could do for me. The first visit, I was just checking to see if anything was available that interested me. There really wasn't anything there at the time so I decided to try back again another time. So, on last week, I was in the area and decided to check back with Karl to find out if anything new had arrived. Karl showed me a beautiful 2018 TOYOTA HIGHLANDER LIMITED EDITION which I had been looking out for. The color was very attractive and it only had 16,500 miles on it. My husband came to the dealership to check out the vehicle and it passed his inspection and onto the dealing we went. Karl worked with us without really any hassles and after we signed all the paperwork, we were outta there after 9p.m. with a trade up! This was a very unique experience for me as I had never been in this situation before and although no one else could help me, Karl made sure to make it happen! Thank you Karl for all your help! More
by SILVERSTALLION
Verified CustomerEmployees Worked With
Karl DeJean
January 28, 2020
4th acura 6th sale from the Jenkins auto group.Customer service is A1 and sales and finance will go to bat for you. Very easy buying experience no jumping through hoops service is A1 and sales and finance will go to bat for you. Very easy buying experience no jumping through hoops More
by ASPEC73
Employees Worked With
Charlie Patterson, Sean Nichols, Sonny Khan, David Ditty
January 25, 2020
Too easy. This MDX is our second car from Jenkins. We both were comfortable with the people and the process. I only stopped in to show my wife the car that I w This MDX is our second car from Jenkins. We both were comfortable with the people and the process. I only stopped in to show my wife the car that I was shown when I was having my 2016 serviced in December. little did I know that that day I was going to be driving a 2020 MDX home that same day. we are very happy with our new car, Although my first Contact was with Karl, when we arrived at the dealership he was busy with other customers so David Diddy took over. David was extremely knowledgeable of the product and very polite and efficient in getting us to where we ended up. More
by rjtrafton
Employees Worked With
Sean Nichols, Steven O'John, Bobby Craft, David Ditty
January 24, 2020
When we arrived this morning for an appointment with our salesman I saw the receptionist and told her that we were waiting for our salesman to arrive. After that we sat at a table and had coffee and a dough salesman I saw the receptionist and told her that we were waiting for our salesman to arrive. After that we sat at a table and had coffee and a doughnut. Numerous people walked by a few said Hi no one asked if they could help us no one offered anything. I was extremely disappointed. I did speak to a gentleman and mentioned my disappointment. He said that he and the receptionist knew that I was waiting for our salesperson. That is all well and good however taking that extra step would mean an awful lot to everyone who comes in to your dealership More
by NANCYJENNFAIR
Employees Worked With
Sean Nichols, Steven O'John
January 24, 2020
Great experience. Pleasure doing business with both salesperson (David Ditty) and finance manager (Steve O'John). Would not hesitate to recommend both of them. Excell Pleasure doing business with both salesperson (David Ditty) and finance manager (Steve O'John). Would not hesitate to recommend both of them. Excellent dealership and employees. More
by Gary.Milano
Employees Worked With
Steven O'John, David Ditty
January 20, 2020
Jenkins Acura, and Karl Dejean, was wonderful to work with. Karl as so knowledgeable about everything and answered questions I didn’t know I had. with. Karl as so knowledgeable about everything and answered questions I didn’t know I had. More
by KEEL.SUSA
Employees Worked With
Jarl Dejean, Steven OJohn, Steven O'John
January 16, 2020
Jenkins Acura in Ocala FL was absolutely amazing! I will be a life long customer as well as my family! perfect service! The best experience I have ever had buying a car. be a life long customer as well as my family! perfect service! The best experience I have ever had buying a car. More
by boglesby5
Employees Worked With
Steven O'John, Danny Cowan, Chris Bealer
January 15, 2020
Very easy and friendly As in the past several cars, it was easy and friendly. People are helpful and try to please and arrive at a mutually agreeable deal. As in the past several cars, it was easy and friendly. People are helpful and try to please and arrive at a mutually agreeable deal. More
by SBUCOLO
Employees Worked With
Charlie Patterson, David Ditty
January 14, 2020
Great team. Very helpful and extremely responsive. I found exactly what I wanted and they delivered it up to me no hesitation. Would absolutely recommend! found exactly what I wanted and they delivered it up to me no hesitation. Would absolutely recommend! More
by taylorv.johnson
Employees Worked With
Steven O'John, Ron Rivetz
January 12, 2020
Fantastic!! I had the pleasure of working with David Ditty and he made my experience so easy and exciting! 10/10 recommend! Love my Acura! Ditty and he made my experience so easy and exciting! 10/10 recommend! Love my Acura! More
by sarah.marie.iop
Employees Worked With
Sean Nichols, Steven O'John, David Ditty
