Jenkins Acura

A1+ and More! This dealership is one for the books in my opinion. It was time for service on my RDX. So due to the time I get home in the wee hours of the night, I This dealership is one for the books in my opinion. It was time for service on my RDX. So due to the time I get home in the wee hours of the night, I filled out the information online at their website. When the day came for my appointment I headed over to Ocala and pulled into the driveway and was greeted in the usual welcome format I get every time I visit. Service Manager Bobby Craft got me all the paperwork for the write-up and I was soon laying in the lounge area listening to my headphones. Inadvertently, I was awakened by Cindy Duckett who informed me that my RDX was ready! I was sooo comfortable in the chairs they have that I fell asleep---or I was a bit more tired than I thought. In any case, when I checked my watch to see how much time had passed, it was only a 45-minute wait!! I couldn't believe that it was that short of a wait but no complaints! When my wife took her car into her dealership(BMW)she was there for a wheel alignment and tire replacement(1 tire mind you)and her total time there was over 5 hours!!! I think that the letters BMW stand for BIG MOTHER--- WAIT. When I told her how short my wait was, she says, "I need to come to THAT dealership!" I guess time will tell if she decides to trade up or not. GREAT JOB BOBBY AND CINDY AND THE ENTIRE CREW!! More

Awesome My sales associate Sonny made the experience of buying a new car enjoyable plus it wasn't a big headache once I got into the finance office. What they My sales associate Sonny made the experience of buying a new car enjoyable plus it wasn't a big headache once I got into the finance office. What they told me the deal was going to be is what actually happened. More

NO Pressure!! Extremely relaxing. I think this is a place where you can enjoy the experience of buying a car. NO Drama. All the staff were very friendly and made you feel like we matte I think this is a place where you can enjoy the experience of buying a car. NO Drama. All the staff were very friendly and made you feel like we mattered. I am so glad we saw the truck from the road and decided to stop back to purchase. All the other dealerships were on us like droves of cattle and really just wanted to get us inside. Bobby Craft was very happy and no high pressure. The wait wasn't bad and all the staff were knowledgeable and explained everything. Thanks and Merry Christmas and Happy New Year! Be Blessed, Linda and Andy More

"Outstanding salesman" This was a very positive experience due to the support and knowledge of salesman Nico Pangaro. This is the 2nd car we have purchased using Nico Pang This was a very positive experience due to the support and knowledge of salesman Nico Pangaro. This is the 2nd car we have purchased using Nico Pangaro as our sales consultant. More

A full day of car shopping. Staff seem to be very knowledgeable. Answer all questions we had of them. No pressure to buy. Staff went out of their way it seems to make our buyin Staff seem to be very knowledgeable. Answer all questions we had of them. No pressure to buy. Staff went out of their way it seems to make our buying experience pleasurable. More

Great salesman but picking up car was a bit disappointing Up until then was an okay experience Would highly recommend Karl to any of my friends but picking up car was a bit disappointing Up until then was an okay experience Would highly recommend Karl to any of my friends More

RDX Purchase A little disappointed in the old fashion way of negotiating/buying a vehicle. Our salesman was awesome but the dealership should come into the reality A little disappointed in the old fashion way of negotiating/buying a vehicle. Our salesman was awesome but the dealership should come into the reality of one price buying and shopping. Being in the car business for 29 years, the last 10 in a one price store we dang near walked out and went somewhere else when the old fashion negotiating started. More