
Jenkins Acura
Ocala, FL
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1,232 Reviews of Jenkins Acura
Steve in Finance needs help. Looks like he has too much work for one person. Sony is a great salesperson. Receptionist does a good job of helping me to contact people. work for one person. Sony is a great salesperson. Receptionist does a good job of helping me to contact people. More
Excellent sales personnel, specifically Gage & Charlie! Gage was very professional and answered many questions before we could even ask them. Knowledgeable and accommodating. Charlie wrapped up the busi Gage was very professional and answered many questions before we could even ask them. Knowledgeable and accommodating. Charlie wrapped up the business side in the same manner. More
It is always a pleasure to work with the personnel at Jenkins Acura. My experience with Sonny Khan was informative and helpful in making my decision. He was very helpful and kind in explaining the new Jenkins Acura. My experience with Sonny Khan was informative and helpful in making my decision. He was very helpful and kind in explaining the new features of the RDX. More
After retirement and moving to the Villages,I started having my 1992 Acura Legend serviced at Jenkins Acura in 2003. My service advisor Bobby Craft has been knowledgeable and explained what was needed having my 1992 Acura Legend serviced at Jenkins Acura in 2003. My service advisor Bobby Craft has been knowledgeable and explained what was needed and what will be needed in the future. The technicians have done a fine job keeping my 28 year old Acura running well during the last 17 years that I have been coming here for service. The car has never let me down and I expect to continue coming here as long as I am still driving. More
Very professional, customer service was outstanding. Steve, Timi, Karl were awesome. Buying a car is stressful but they made it easy for me to choose them from the other 4 dealerships in Jacksonville t Steve, Timi, Karl were awesome. Buying a car is stressful but they made it easy for me to choose them from the other 4 dealerships in Jacksonville that I went by. More
I have purchased 8 Acuras, 6 from Jenkins Acura, I have been extremely pleased with the performance of the cars, the comfort, the features, and the safety afforded by their technology. The dealership serv been extremely pleased with the performance of the cars, the comfort, the features, and the safety afforded by their technology. The dealership service department is excellent. Note: when it comes to raving about the buying experience, I do, but that is because of Sonny Khan, the sales representative. He has been instrumental in my purchasing the 2020 RLX Sport Hybrid. He goes way beyond any auto sales rep that I have ever dealt with. He meticulously combed through my trade in vehicle after my wife and I had thoroughly checked for and removed what we thought were all our belongings. He found items we that we had neglected to remove. He arranged for our subscriptions to Acura Connect and to Satellite XM radio to be transferred with credits being applied. He contacted our auto insurer and arranged the insurance coverage transfer to include our being provided new "Proof of insurance certification." Certainly I could have done these things by myself, but he did it all and saved me hours of calls and gathering necessary info to accomplish same. H spent time with my wife and I to make sure we knew every nuance regarding features and technology. Sonny paired our iPhones and transferred our contact lists for us. Again, I can do these things, but it takes time -- Sonny did it all. The next day, I received a phone call asking if i had any questions on this technology laden vehicle. He made sure that I knew he not only could be reached, he wanted to be reached if I ever had a question or needed assistance. We like Jenkins Acura, but we love Sonny Khan. More
I have purchased 3 other MDX's and this was my 4th and it was a great experience. Steve the Sales manager was excellent going over the purchase agreement will buy there again. T C was a great experience. Steve the Sales manager was excellent going over the purchase agreement will buy there again. T C More