Jenkins Acura

OK but not exceptional BEEN LOYAL CUSTOMER SINCE 2003 GOT documents to prove it. With MY ACURA 95 LEGEND and they say I am NOT Loyal & refused to give me LOYALTY DISCOUNT BEEN LOYAL CUSTOMER SINCE 2003 GOT documents to prove it. With MY ACURA 95 LEGEND and they say I am NOT Loyal & refused to give me LOYALTY DISCOUNT. More

Excellent service. Bobby was and always is very helpful and concerned that I have all the key information for servicing our 2016 RDX. Good recommendations for pending tire replacements. and concerned that I have all the key information for servicing our 2016 RDX. Good recommendations for pending tire replacements. More

i enjoyed buying my truck they were awsome all of them I WAS REALLY IMPRESSED WITH HOW QUICK MY TRUCK WAS BOUGHT, EVERYONE NICE AND I ENJOYED THE EXPERIENCE A LOT!!!!! THEY AREA A GREAT GROUP .. I WAS REALLY IMPRESSED WITH HOW QUICK MY TRUCK WAS BOUGHT, EVERYONE NICE AND I ENJOYED THE EXPERIENCE A LOT!!!!! THEY AREA A GREAT GROUP .. More

Excellent customer service. Everyone was friendly, nice, and knowledgeable. It was the best dealership experience I've had. They have called several times since my purchase to make sure I am satisfied with and knowledgeable. It was the best dealership experience I've had. They have called several times since my purchase to make sure I am satisfied with my purchase and if I had any questions. Really great service. More

New Acura MDX Purchase-four hour exercise! Small dealership with friendly atmosphere, good responsiveness to inquiries as to model, features, and price data. Being handicapped, I felt a little Small dealership with friendly atmosphere, good responsiveness to inquiries as to model, features, and price data. Being handicapped, I felt a little left out of negotiation discussion directed mainly to my wife. With this disadvantage, I felt fooled by financing arrangements, not always getting strait answers. Result was although neither car purchase fairly negotiated, our trade in was rushed and our car trade was pretty low especially considering low mileage, excellent condition, and good clean maintenance record. Then making token loan for just short period, dealer was favored with discount them, while nothing was passed through for our effort and cooperation. We spent considerable time with loan application, actually unnecessary for us. All in all, whole process took about four hours- far too long, physically Exhausting for me which put me at disadvantage negotiating details of our deal and trade in. That said, original inquiry about car we wanted was handled well by Timi. Wish we could have Negotiated with her more involved, seemed more straight forward. More

The extra touches that made the difference I pretty well knew what I wanted...but finding it and then getting it during this Pandemic was interesting. But Karl worked with me and we hammered o I pretty well knew what I wanted...but finding it and then getting it during this Pandemic was interesting. But Karl worked with me and we hammered out the details on the phone. And he worked to get me the best price he could with as much free upgrades as he could. Granted I bought a loaded 2020 RDX, but there was things he got included. But the best of it all was that he drove it 3.5 hours south to me and was followed by another...now that was service!!!! Just drove it to Illinois from Florida and I love it and all of it's safety features. More

This was the first time I ever bought a car online, mainly due to the covid virus issue. My experience was good making the deal, I was really appreciative that they could deliver my car to Orlando from mainly due to the covid virus issue. My experience was good making the deal, I was really appreciative that they could deliver my car to Orlando from Ocala and do all of the paperwork here in my driveway which saved me the trip up to exchange cars. Brandon and Steve who I worked with we're both very knowledgeable and very professional. More

Our experience was great and we were very pleased with our salesman, David Ditty. He energetic and listened intently to our needs in a vehicle. Showed us a couple of models and once decided on the RDX he our salesman, David Ditty. He energetic and listened intently to our needs in a vehicle. Showed us a couple of models and once decided on the RDX he demonstrated his knowledge of the vehicle. He set up the vehicle exactly as requested. His follow up call after a week was a great surprise. He definitely cares about his customers. More

Fair deal Why do you insist I use 25 words? Wouldn't it suffice for my review to say I got a fair deal and excellent treatment? Just sayin' Why do you insist I use 25 words? Wouldn't it suffice for my review to say I got a fair deal and excellent treatment? Just sayin' More

A Great Buying Experience I recently purchased a low mileage used Acura from the Jenkins dealership in Ocala. I found the people there to be friendly and knowledgeable. Sonny I recently purchased a low mileage used Acura from the Jenkins dealership in Ocala. I found the people there to be friendly and knowledgeable. Sonny Kahn was my sales representative and he could not have been more accommodating and patient, willing to answer questions and walk me through the technology. I also found interaction with Charlie Patterson in the finance department to be efficient and professional. Also liked knowing about the free car washes. I would definitely use them again and recommend this dealership to others More