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Jenkins Acura - Service Center

Ocala, FL

4.8
145 Lifetime Reviews Review Dealership

145 Reviews of Jenkins Acura - Service Center

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February 18, 2021

"Everyone was very welcoming, service was great, and I was..."

- medrtch

Everyone was very welcoming, service was great, and I was also very impressed from start to finish. Will continue to work with this dealership for my needs.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Kelvin Stocker
January 30, 2021

"RUDE!!! Had my appointment time and name wrong. He..."

- LS

RUDE!!! Had my appointment time and name wrong. He refused to listen to the call. NEVER AGAIN WILL I GO TO THIS DEALERSHIP. 2nd TIME.

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Recommend Dealer
No
Employees Worked With
Mar 04, 2021 -

Jenkins Acura responded

We are so sorry for the negative experience you have had. We would like to regain your trust. Please PM us the best number to reach you.

January 30, 2021

"Bobby always goes the extra mile for me! I really..."

- Jmac1031

Bobby always goes the extra mile for me! I really appreciate how clean my car is when I pick it up! Big thumbs up to the outside crew who does that work! Thanks a for a great experience!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Outside clean-up guys and gals
January 27, 2021

"I have een going there for 17 years for service. I have..."

- gmueller4

I have een going there for 17 years for service. I have never been disapointed.The people are friendly and the service was top quality.

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Recommend Dealer
Yes
Employees Worked With
January 21, 2021

"First class personal service as always. Bobby Craft is..."

- TWord

First class personal service as always. Bobby Craft is the best service mgr in the business. Jenkin's system as well as Bobby keeps you informed. Excellent customer service.

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Recommend Dealer
Yes
Employees Worked With
January 14, 2021

"The service department could not have been more..."

- BBELL4OSU

The service department could not have been more accommodating in taking care of my various issues, with a short notice because of my small window of time, and fitting me in to get everything done to my satisfaction

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Recommend Dealer
Yes
December 18, 2020

"Great job as always, I appreciate your top quality..."

- robert.anglin

Great job as always, I appreciate your top quality service. We were in and out pretty quick and the loaner vehicle was ready to go. Thanks and Merry Christmas.

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Recommend Dealer
Yes
Employees Worked With
December 03, 2020

"The service was great and everyone is so friendly. This..."

- Alicia

The service was great and everyone is so friendly. This is my third purchase from Acura dealership and I will always go back because of the experience.

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Recommend Dealer
Yes
November 21, 2020

"My service was great and Bobby is a great person to deal..."

- aminto_68

My service was great and Bobby is a great person to deal with and I would recommend him to any one who needs service Thanks

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Recommend Dealer
Yes
Employees Worked With
November 18, 2020

"After retirement and moving to the Villages,I started..."

- benpilla

After retirement and moving to the Villages,I started having my 1992 Acura Legend serviced at Jenkins Acura in 2003. My service advisor Bobby Craft has been knowledgeable and explained what was needed and what will be needed in the future. The technicians have done a fine job keeping my 28 year old Acura running well during the last 17 years that I have been coming here for service. The car has never let me down and I expect to continue coming here as long as I am still driving.

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Recommend Dealer
Yes
Employees Worked With
1
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