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Jenkins Chrysler Dodge Jeep Ram of Homosassa

Homosassa, FL

4.4
1,083 Reviews
Call Dealership (833) 747-6535
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1005 S Suncoast Blvd

Homosassa, FL

34448

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1,083 Reviews of Jenkins Chrysler Dodge Jeep Ram of Homosassa

November 16, 2022

Sold me a vehicle with a manufacture defect that had a leak which caused water damage and mold. Dropped the vehicle off for 3 weeks to come pick it up with absolutely nothing cleaned or fixed. More

by Jordan Westendorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan and Paul get zero stars., Scott Willis, Callie Zimmerman, Eric Edwards, Blaise Connolly, John Wahnon
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Nov 16, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Jordan, As we have previously explained to you, your vehicle was an AS-IS purchase and it did not have any mold in it at the time of your purchase. We are unable to cover the cost of repairing any issues that arise several months after someone purchases an AS-IS vehicle. We are truly sorry to hear that the assistance we did offer you was not to your satisfaction and that you were unwilling to accept it. We hope that you find a dealership better able to meet your level of expectation. Thank you for your understanding.

Nov 16, 2022 -

Jordan Westendorf responded

If I would have known you didn't properly inspect the vehicle I wouldn't of bought it. If I would have known there was a manufacture defect I wouldn't of bought it. If I would have known water and mold had been sitting in the car that long I wouldn't of bought it. You offered to fix the car for $900. I informed you guys about this issue less than 3 months after my purchase. You made me waist 12 hours of my time and spend lots of money on gas for my car to sit in your shop for 3 weeks to have NOTHING done. No I will not accept a $900 offer when a closer dealership that DIDN'T even sell me the car offered to fix it for CHEAPER! Jenkins is full of liars who do not care about their costumers at all.

November 14, 2022

Service on schedule by highly professional, courteous folks. Waiting area very nice. I will certainly be back and will recommend to others. More

by carpedm50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Milligan
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Nov 16, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you so much for your kind words about your service visit! We appreciate your recommending us to others, and we look forward to being of service to you in the future!

November 14, 2022

Shane Tofthagen from Jenkins Service Center was professional, knowledgeable, friendly, great customer service. Great service, making an appointment is easy, I was kept informed of the progress of More

by ljstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Tofthagen
Report | Print
Nov 16, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Customer satisfaction is our top priority! Thank you very much for your kind words, and for supporting us with your five-star review!

November 12, 2022

Could not detect obvious transmisson proplem - clamed it was fine- took to another Chrysler dealer THEY ARE REPLACING IT - coffe was good - will not return - incompetent techcs More

by langenau
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Milligan
Report | Print
Nov 16, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Hello, Customer satisfaction is very important to us. I would like the opportunity to hear more about your experience, but I am unable to locate your file in our system using the information provided to us by DealerRater. Please contact me at 352-563-2277 x 3046 at your earliest convenience. Thank you, John Strow Customer Relations Manager

November 11, 2022

Always great service. Very willing to work with you. Easy to make an appointment and they keep you posted on your service progress. More

by jamieandwesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Watkins
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Nov 16, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you so much for the review! We're glad we were able to take care of your needs. Please visit again!

November 10, 2022

This dealership is very fair and willing to work with you. They worked with me resolved my problem fast and to my satisfaction. More

by Mcdowellchd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman, Blaise Connolly
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Nov 16, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Customer satisfaction is our goal! Thank you for your business!

November 10, 2022

Chris was very good at explaining all costs. Service was good even though I had to wait little longer due to computer problems. I was kept informed so all was good. More

by roger.addis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Milligan
Report | Print
Nov 16, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

We appreciate the acknowledgment of a job well done by our team! Thank you for taking the time to complete the survey and rate us five stars. We truly value your business!

November 09, 2022

Everything was good except I miss the car wash we use to get the car end of the service More

by egervais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Tofthagen
Report | Print
Nov 16, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you for your patronage and your feedback!

November 09, 2022

Service was done on schedule and finished earlier than estimated. The staff were professional and polite. Great experience. More

by jimbravo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlee Spivey
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Nov 16, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

We are delighted to hear that you had a great experience! Thank you for choosing us for your vehicle's maintenance needs!

November 09, 2022

Ashley was Very professional and had my oil changed and tires rotated in 45 minutes. Called to let me know vehicle was ready. Also informed me of an update I needed. More

by PALMERBONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlee Spivey
Report | Print
Nov 16, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you so much for entrusting us with your vehicle's maintenance! We appreciate your taking the time to tell us about the great service that you received from our staff during your visit!

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