
Jenkins Ford Lincoln of Crystal River
Crystal River, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Easy to schedule an appointment. Staff is polite and courteous. Great communication and service department is knowledgeable and fix it right the first time. Staff is polite and courteous. Great communication and service department is knowledgeable and fix it right the first time. More
We have a 2020 Ford Ecosport that had a recall. I set up this service while we were out of the state leaving the service center plenty of time to complete the recall work. The gentleman I spoke w I set up this service while we were out of the state leaving the service center plenty of time to complete the recall work. The gentleman I spoke with even said they would leave it outside the fenced in area so we could pick up on our way home. We dropped it off on September 5th. He stated they would call that the work was complete. I called the following Friday to check on it. I was told the recall work was not yet completed, and may not be available on the next Monday. I reminded the service center that is why I left it there while we were gone, and I worked Monday morning. He commented they couldn't hold a Enterprise rental over the weekend. After stating my displeasure, and getting no where I asked to speak to a supervisor. I was then on the line with a female employee(supervisor), and explained my situation. Before she could answer the previous service center employee was on the line and stated 'yes, we can put you in one of our cars'. I stated 'that's great'. A solution was found. We arrived at the service center at 733am that Monday morning to pick up a loaner vehicle, and was told by the service center that Enterprise wasn't open yet. I had to remind this employee of my discussion with him just 3 days before. The female employee behind the parts desk set us up in a beautiful 2025 Lincoln Corsair as a loaner. We were able to pick up our Ecosport on Tuesday, and took it home. On Wednesday we had medical appts, and noticed a shuddering when we were accelerating. We were able to get it back to the service center, and a service technician took us for a ride. Of course it didn't do it for him. As we pulled into the dealership lot the technician recalled that a there is a programming step for the recall fix which may cause the shuddering issue. We're on our 5th Ford vehicle. Customer service is just that. I'm not sure we'll be back. More
We have been with this dealer since we moved here and it keeps getting better, from showroom, parts and service and all your staff, very happy to deal with this dealership keeps getting better, from showroom, parts and service and all your staff, very happy to deal with this dealership More
Very please with ease of setting up appointment. Service Department did what they said and got me in and out as promised. Service Department did what they said and got me in and out as promised. More
Everyone was helpful and made the experience a good one. I was not spending the day & I appreciated they took my time into consideration. Antea sold me my last car so it was nice to be dealing with her agai I was not spending the day & I appreciated they took my time into consideration. Antea sold me my last car so it was nice to be dealing with her again More
Amanda made sure I left with a vehicle. She’s amazing I greatly appreciate the whole team. I’ll refer anyone there. She’s amazing I greatly appreciate the whole team. I’ll refer anyone there. More
Bruce and Andrea were very outgoing, good listeners and gave us their undivided attention and time. gave us their undivided attention and time. More
Very professional and knowledgeable of vehicles. Would recommend this dealership to all who are looking for no pressure and friendly staff. Would recommend this dealership to all who are looking for no pressure and friendly staff. More