Jenkins Ford Lincoln of Crystal River

Working with Mike Miller has been great. He has kept us informed as to where we stood on needing repairs and necessary recalls. Quick and super communicative with our fleet manager. He has kept us informed as to where we stood on needing repairs and necessary recalls. Quick and super communicative with our fleet manager. More

They were fantastic, they seem to answer all my questions, Ron walked me through all the new stuff on my new car. questions, Ron walked me through all the new stuff on my new car. More

Easy transaction, people are of quality and integrity. Will recommend to family and friends, good job. Will recommend to family and friends, good job. More

Professional organization who puts the buyer first. Anthony was amazing. Between he and Casey they made the buying experience a pleasure Anthony was amazing. Between he and Casey they made the buying experience a pleasure More

We have a 2020 Ford Ecosport that had a recall. I set up this service while we were out of the state leaving the service center plenty of time to complete the recall work. The gentleman I spoke w I set up this service while we were out of the state leaving the service center plenty of time to complete the recall work. The gentleman I spoke with even said they would leave it outside the fenced in area so we could pick up on our way home. We dropped it off on September 5th. He stated they would call that the work was complete. I called the following Friday to check on it. I was told the recall work was not yet completed, and may not be available on the next Monday. I reminded the service center that is why I left it there while we were gone, and I worked Monday morning. He commented they couldn't hold a Enterprise rental over the weekend. After stating my displeasure, and getting no where I asked to speak to a supervisor. I was then on the line with a female employee(supervisor), and explained my situation. Before she could answer the previous service center employee was on the line and stated 'yes, we can put you in one of our cars'. I stated 'that's great'. A solution was found. We arrived at the service center at 733am that Monday morning to pick up a loaner vehicle, and was told by the service center that Enterprise wasn't open yet. I had to remind this employee of my discussion with him just 3 days before. The female employee behind the parts desk set us up in a beautiful 2025 Lincoln Corsair as a loaner. We were able to pick up our Ecosport on Tuesday, and took it home. On Wednesday we had medical appts, and noticed a shuddering when we were accelerating. We were able to get it back to the service center, and a service technician took us for a ride. Of course it didn't do it for him. As we pulled into the dealership lot the technician recalled that a there is a programming step for the recall fix which may cause the shuddering issue. We're on our 5th Ford vehicle. Customer service is just that. I'm not sure we'll be back. More

We have been with this dealer since we moved here and it keeps getting better, from showroom, parts and service and all your staff, very happy to deal with this dealership keeps getting better, from showroom, parts and service and all your staff, very happy to deal with this dealership More

Got me quickly into service, then found two more sensors failing. Able to replace them also. failing. Able to replace them also. More

Bobby my salesman was very helpful during the whole process. Knowledgeable not pushy, patient. Great process. Knowledgeable not pushy, patient. Great More

Very please with ease of setting up appointment. Service Department did what they said and got me in and out as promised. Service Department did what they said and got me in and out as promised. More