Jenkins Ford Lincoln of Crystal River - Service Center

While it took 3 tries to find the problem they stuck with it and figured out the problem. We were on a time restraint and they worked hard to have us up and running when we needed to be on the road. Anthony it and figured out the problem. We were on a time restraint and they worked hard to have us up and running when we needed to be on the road. Anthony and Brent were great to work with and understanding of our needs. More

Always treated fairly with respect Repairs done in timely fashion Treated like a old friend timely fashion Treated like a old friend More

Excellent customer service, nice waiting room with coffee, tea, donuts, fresh popcorn. Service done quickly. coffee, tea, donuts, fresh popcorn. Service done quickly. More

Great service and the response time is very great. I have no problems referring other people to this place. I have no problems referring other people to this place. More

Service Advisor Anthony Malec was very helpful in not only providing an oil change at a reasonable price, but also in trying to resolve a problem noise with a tensioner or pulley on our new Ford Transit. only providing an oil change at a reasonable price, but also in trying to resolve a problem noise with a tensioner or pulley on our new Ford Transit. More

The service was fine. When I got home I received a call from a salesman, ostensibly, to check on my service. Wrong! The salesman told me that his boss had looked at my 21 When I got home I received a call from a salesman, ostensibly, to check on my service. Wrong! The salesman told me that his boss had looked at my 21 Aviator Reserve and wanted to buy it. And, they wanted me to bring it back (25 miles) the next day so that they could properly evaluate it. This salesman and his boss never got a look at me or they never would have pulled this low class crap.The boss and the salesman make dumb and dumber look good. If I can buy another Aviator on line, I am going to do it. More

Dropped off after hours in a well lit, easy to find area. I was called when my car was completed. I asked that my keys be locked inside since I would’ve able to pick it up until after hours. He readily agree I was called when my car was completed. I asked that my keys be locked inside since I would’ve able to pick it up until after hours. He readily agreed. My car was nice and clean when I got there. More

I was told an invoice for the service detailing what was done would be sent. It has not been received. done would be sent. It has not been received. More

Anthony was great. I would have liked to see more quality control in the shop after the job was completed. They forgot to reinstall my oil cap after filling it with o I would have liked to see more quality control in the shop after the job was completed. They forgot to reinstall my oil cap after filling it with oil. Luckily the PCV system threw an error code before I left. They resolved the issue right away and cleared the error code. I was nervous they hadn't put oil in but the technician rechecked everything and had us out the door and on the road. Thank you. Even with that issue, I'll still go back. Everyone makes mistakes, but they hopped right on it to make it right. More

Always a pleasant experience working with you when my vehicle is in need. DJ went out of his way to help me and Spenser guided me thru the info on extended warranty come November. vehicle is in need. DJ went out of his way to help me and Spenser guided me thru the info on extended warranty come November. More