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Jenkins Ford Lincoln of Crystal River - Service Center

Crystal River, FL

4.7
1,087 Reviews

1,087 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center

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November 29, 2022

Very efficient-dropped off tire to be repaired and had it ready by the end of day. Unloaded and loaded the tire back into truck for me, Thanks More

by LPBEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of name
Nov 29, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

November 27, 2022

Always outstanding customer service. I will only take my vehicle to their service department, and it is not a Ford, because of the level of expertise they have. I only trust them to work More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Oglesby
Nov 29, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

November 24, 2022

The service department is top notch. We are greeted with friendly, courtesy and made very comfortable with coffee, tea, water and donuts. More

by EWILSO15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Borriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

November 23, 2022

They fIt me in and on the day I called. They told me it would take some time. Appears they did good work. Will come back even with the drive from Brooksville (especially as they won’t ans More

by STROY.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know about your experience. We do apologize for the glitches in our system that you encountered; we are working hard to improve every day! We appreciate your business and your honest review.

November 23, 2022

Mike is the best in the service department. Very helpful. Tech did a good job More

by COLKEN31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

November 21, 2022

Fantasy dealer. Listened to what I wanted. Was not pushy! Very professional and courteous. Answered all my questions and helped me find exactly what I was looking fo More

by mdoverla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Bidlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Hafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Worlton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

November 19, 2022

The service department was phenomenal! !! I definitely recommend this location-the friendly, knowledgeable, and skilled staff made diagnosing, repairing, and getting me back on the road a b More

by debpaar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your recommendation and your 5-star rating!

November 18, 2022

Prompt, courteous, direct & to the point, very accommodating and the service was done in a timely fashion More

by HUDGE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

November 18, 2022

Went out of their way to help us! Very professional service. Place is neat &’clean. Manager Brent, Service Advisor Anthony & Lincoln rep were all fantastic. More

by dkershaw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

November 17, 2022

Aaron is a rock star. We had a repair on a 2019 F250 done at another dealership. After the repair was completed we continue to have issues with the vehicle, so we contacte More

by HOney-Do’s LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

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