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Jenkins Ford Lincoln of Crystal River - Service Center

Crystal River, FL

4.7
1,087 Reviews

1,087 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center

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October 20, 2022

Very professional in all the dealings I had with them, they try to go the extra mile with service which is rare today. Good folks More

by jreidenb
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

October 20, 2022

Anthony took good care of me - answered a few questions I had about the car and took his time to make sure I understood. More

by BANDBLINDSEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

October 19, 2022

Work was done in a very timely manner and the order writer was friendly and helpful. More

by REICHS1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

October 19, 2022

Service was fast and staff was professional and very helpful when dealing with warranty recall work. More

by RJTATE97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

October 18, 2022

Aaron is always very helpful and informative on service needed for my vehicle. Aaron also alerts me to recalls. More

by jltriplel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

October 18, 2022

Anthony communicated well and vehicle was repaired in a timely manner. Would highly recommend this service department More

by tiffandchris56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your recommendation and your 5-star rating!

October 18, 2022

Great service. Always An amazing experience. Then taking our cars there for the past few years More

by JEREMYLEECOLLINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your continued business and your 5-star rating!

October 17, 2022

Went for an oil change on October 13, 2022. Anthony of the service area explained to me everything that is needed to know. He told me where the customer lounge. He was respectful, courteous, More

by lake101
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

October 17, 2022

I was very pleased with the prompt service I received and a shout out to Anthony, Service Advisor for making my transaction as smooth as possible and answering all of my questions! More

by tmhalstead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your kind words. Anthony is a valued member of our team for sure!

October 17, 2022

When I drove my truck off the lot after an oil change, I noticed my truck was shaking very bad. Turned out some seasonal technician forgot to screw the lug nuts back on my front tire.That is a VERY BIG SAFE More

by ATOURBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Malec
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates. Please contact me at your earliest convenience at 352-564-8668 ext. 5252. Desiree Bower Customer Relations Manager

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