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Jenkins Ford Lincoln of Crystal River - Service Center

Crystal River, FL

4.7
1,107 Reviews

1,107 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center

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April 28, 2022

All the personnel were extremely friendly and attentive. They checked on waiting customers often, explained what was going on and just visited with them. Service department was particularly excellent. More

by dougsonerholm
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Moore
Apr 29, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

April 28, 2022

anthony was very helpful and polite , he was very informative and kept me appraised of the service requred on my vehicle , i felt very comfortable dealing with him , he came across as very trustworth More

by JOHNLNAHAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

April 28, 2022

The service department is very helpful, always accommodating. I’ve been having my cars serviced there for a long time. More

by CM09845
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

April 26, 2022

The service department went above and beyond all of my expectations. I had a tire emergency. I had never been in the dealership before as I live on Florida’s east coast. They fixed the tire within one hou More

by Bjohn442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team took such great care of you. You are the reason we are here!

April 26, 2022

I had an appointment and was told that it would take between one hour to one hour and half for my service I waited it ended up over 2 hours before I got my car I think that is a little too long to wait More

by RONCIOLEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who my service rep was
Apr 27, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We do apologize for the wait time! I would like to discuss your experience and I also would like the opportunity to resolve your concerns. Please call me at your convenience. Thank you, Desiree Bower Customer Relations Manager 352-564-8668 ext 5252

April 25, 2022

I paid 25$ for the added car wash and was very unimpressed had to go home and rewash More

by KBMAN22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Malec
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Apr 26, 2022 -

Jenkins Ford Lincoln of Crystal River responded

I am sorry that your experience was only a 1-star. If you would like to discuss your experience with me, I would like the opportunity to resolve your concerns. Please call me at your convenience. Thank you, Desiree Bower Customer Relations Manager 352-564-8668 ext 5252

April 23, 2022

Arrived early. Took me in before scheduled appointment and finished early.Knew what oil and filter to use on my 5.0 engine. More

by ldbcicale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your PERFECT rating!

April 23, 2022

This dealership is customer oriented. I 've had quality work done there for the past 11 months. More

by andreguillory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin my mechanic and Dillon
Apr 26, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

April 22, 2022

The service was excellent. Aaron was courteous and professional. And the coffee and donuts were a nice touch. More

by NUGGETF16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

April 22, 2022

Anthony in the service Department is awesome very helpful and kind would recommend him to help anyone, Thank you for you help Anthony More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your recommendation and your 5-star rating!

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